ShopperFest 2017 is Nearly Here!

business intelligence

Only 15 days to go! Join us for one-of-a-kind education that only MSPA Americas can provide. Read more

BARE Shares – How to Engage Employees in Your Customer Experience Strategy

brand audit

BARE International shares an article by Annette Franz for Business2Community –How to Engage Employees in Your Customer Experience Strategy… Read more

BARE Industry Focus – Insurance Services

market research partner

Insurance companies are under a tremendous amount of pressure to attract, reassure and retain members. According to a Accenture survey, 91% of insurers “believe that future growth depends on providing a special customer experience.” So it would appear that the industry has realized the current system is flawed and is actively interested in bridging the gap between average and exceptional. Read more

BARE Fact – Analytics & Productivity

global market research

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more

Above Ordinary Measurement

how msytery vistis work

At many firms, customer service departments have become complaint departments, or a place to return purchases. Companies themselves seem aware of this problem, as they have spent years carefully measuring customer satisfaction and managing individual customer experiences. Read more

BARE Shares – In Customer Service, You’re Never Fully Dressed Without A Smile

secret shopping

BARE International shares an article by Micah Solomon for Forbes – In Customer Service, You’re Never Fully Dressed Without A Smile. Read more

Chicago… You’re Invited THIS Sunday!

mystery evaluator

Hello Chicago Evaluators!

BARE International would love you to join us for a conversation about Mystery Shopping with BARE!  We’d like to hear from you what is working and where we can improve.  Read more

BARE Fact – Carrier Complaints

global market research

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more

Come Along to the CXPA Insight Exchange!

secret evaluation

What are YOU doing May 16-17? Join BARE International at the CXPA (Customer Experience Professionals Association) Insight Exchange in Phoenix, AZ! You will be exposed to world-class learning and networking with a unique approach to exchange and a focus on innovation. Read more

Service: The Ultimate Element

covert audit

At BARE International, we use a variety of mediums to reveal the moment of truth when your customers interact with your brand. Other businesses come to BARE to find answers, which we are more than happy to provide. Read more