More Than an Award: What ShopperFest Reminded Us About Our Industry

BARE International Earns MSPA Americas 2026 Shoppers' Choice Award for the Tenth Consecutive Year

BARE International Celebrates Three Years in Spain and Strengthens Presence Across the Mediterranean Region

Why Inconsistent Execution Is Costing You More Than You Think

Building Stronger Client Partnerships Through Engagement


Jason Bare, President of BARE International, Named Among CIO Views’ “Top 10 Business Leaders to Follow in 2025”
Honored for visionary leadership, Bare continues to guide BARE International through global expansion and client success.
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The Financial Case for ESG in Customer Experience
Integrating ESG into customer experience isn’t just a moral decision. It’s a smart business one. From lowering costs to boosting loyalty, companies that prioritize Environmental, Social, and Governance principles in CX are proving that doing good is also good for the bottom line.
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Beyond Words: AI-Powered Insights That Read Between the Lines
WASHINGTON, July 29, 2025 /PRNewswire/ — BARE International announced new AI-powered text and emotion analytics, enhancing its Business Intelligence capabilities to deliver real-time customer insights and smarter decision-making.
In the ever-evolving world of customer experience (CX), staying ahead requires more than just data; it needs intelligent action. Our Business Intelligence (BI) team is redefining how customer insights are gathered, analyzed, and acted upon in the mystery shopping industry.
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Measuring What Matters: ESG Metrics for Customer Experience
You can’t improve what you don’t measure. Customers expect more than promises; they want proof that brands are serious about sustainability, social impact, and transparency. Tracking the right ESG metrics is no longer just about compliance. It is a way to build trust, strengthen loyalty, and create a better customer experience.
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BARE International Celebrates Global Growth, Client Successes, and Innovation Milestones Following Annual Company Update
BARE International announced record-setting achievements at its recent State of the Company meeting. With growth across various industries and regions, the company attributed its success to a shared commitment to values, innovation, and global collaboration.
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Social Responsibility in Mystery Shopping: Behind the Scenes of Ethical CX Evaluations
Mystery shopping is a tool for understanding customer experience from the inside out. But behind every anonymous visit or online evaluation is a real person—someone investing their time, effort, and expertise.
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Turn Every Interaction into a Success Story
The customer journey goes far beyond the moment of purchase. Every interaction matters — from the first contact with your brand to post-sale support. But does your company truly know every step your customer takes before closing a deal?
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The Carbon Footprint of Customer Experience: Why Every Interaction Matters
As consumers become increasingly environmentally conscious, businesses must recognize the impact of their customer experience strategies on the planet. Integrating sustainable practices into the customer journey isn’t just a moral imperative—it’s a competitive advantage.
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BARE Audits: Quality and Compliance for Your Business
In a competitive and dynamic market, delivering impeccable customer experience requires attention to every detail. For this reason, relying on specialized audits is essential to maintain operational standards, ensure compliance, and strengthen customer trust. At BARE International, we offer custom audit solutions, tailored to your business needs, so you can have full control over your processes and results.
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Is Your Customer Service Meeting Expectations?
Excellence in customer service is one of the biggest competitive advantages for any business. But how can you be sure that the experience you provide aligns with customer expectations? One of the most effective and strategic ways to answer this question is through mystery shopping, which delivers valuable insights into service performance and customer experience.
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