There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond. Read more

Welcome to The Customer Experience Nightmare where vampire-like companies drain the life from their beloved customers… Read more

As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more

The Results are IN! We surveyed, you voted… From hotel reservation options to ‘Go Green’ initiatives, see who came out on top in BARE International’s Customer Preference Polls: Hospitality. Read more

Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point.
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Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers. Read more

Are you unhappy at the current performance of your company? Are you experiencing a dip in sales and losing custom to your rivals? It’s time to gear up for a QA & Brand Audit as soon as possible. Read more

There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors.
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CX Day is October 1st!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100! Read more

Think fast! 70% of your customers say page load speed impacts buying decisions. Read more