BARE Shares – Is Your Mystery Shop Program Working?

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BARE International can help your company craft a customer research program that includes mystery visits, to fit your unique needs. Here BARE shares an article from Hotel Executive – Is Your Mystery Shop Program Working? Read more

Registration for ShopperFest 2017 is Now Open!

customer satisfaction

Calling all BARE International Evaluators – ShopperFest is back! This is the only shopper conference that is developed and led by the companies providing opportunities to you—the shopper! Read more

Achieving Lifetime Loyalty in the Gaming Industry

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When it comes to customer service, it takes a complex strategy to be successful in the gaming industry. For example, keeping customers happy who have just dropped $1,000 in 30 minutes on BlackJack can present the ultimate challenge. Read more

BARE Shares – Four Customer Service Lessons from a Stevie Award Winner

mystery shopping

BARE International shares an article from Customer ThinkFour Customer Service Lessons from a Stevie Award Winner. Read more

BARE Fact – How Much is YOUR Business Losing?

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BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more

Reinvigorate Your Customer Service in the Spirit of Spring

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Today is the first day of spring, and spring time always feels like a proper time for cleaning – even when it comes down to your customer service! Read more

No Luck in Customer Service

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Happy St. Patrick’s Day from everyone at BARE International, we hope you’re having plenty O’fun! Did you know the term “luck of the Irish” came from the gold and silver rush years in the second half of the 19th century, where a number of the most famous and successful miners were of Irish and Irish American birth?

As much as good luck is welcomed all year round,, it shouldn’t be relied on when it comes to customer service!  A 2015 Wakefield Research survey revealed that the stakes are high when it comes to providing quality service… Eighty-seven percent of the 1,000 Americans surveyed reported that customer service has a significant impact on their decision to business with a company. Two-thirds said they had ended a business relationship based on a bad service experience, with more than one-third having done so more than once.

Providing good service is one of the most important things that can set your business apart from the others of its kind. But how do you know if your customers are being treated with the attentiveness they deserve?

With proven success within all industry categories and infrastructure across the globe serving 4,500 clients, BARE International is uniquely qualified to design, implement, and analyze customer behavior research. Through a customized formula of mystery calling and shopping, in-store and online audits, e-mailing, and mystery leads we reveal how well your employees were trained and brand standards are executed.

Contact us today to find out more and claim a complimentary evaluation of your business.

BARE Shares – Beware of the Mystery Shopper Scam

mystery shopping

We at BARE International strive to provide the highest quality service to our evaluators and to our clients.  Choosing to become a BARE evaluator, you choose to become a valuable part of the foundation upon which the game-changing insight we deliver to our clients is built. Read more

BARE Shares – 7 Steps for Better Social Customer Service in 2017

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BARE International shares an article by Kristin Chevis for AdWeek on 7 Steps for Better Social Customer Service in 2017. Read more

BARE Fact – Tweeting Customer Service

global market research

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more