Real-time Results. Authentic Feedback.
Surveying remains one of the top methods of data collection. Depending on your needs, there are several solutions that result in the actionable insights you need to make immediate decisions.
Customer Satisfaction (CSAT) Survey
Customer Satisfaction (CSAT) Surveys provide you instant results, unlimited feedback, and allow for customer incentives in exchange for completing surveys. These quick and easy surveys are cost-effective and user-friendly. Surveys can be conducted via mobile or computer, with QR codes or kiosk links.
Crowdsourcing Live Insights
Engages real customers to gather the data important to YOUR brand and company goals. The customer community is invited to perform “tasks”: gathering data that is important to your brand. Customers are offered a reward to complete these “tasks,” giving them incentives to complete more “tasks” to get more information you need.
Boost productivity and increase engagement by making learning fun! BARE partner MobieTrain offers a mobile training app combining micro-learning with gamification and content on demand. Put your employees at the heart of their training with mobile learning on demand. Reduce the time needed away from their roles with short, engaging training to suit them.
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. BARE’s customer experience research can provide you with critical data to make meaningful business decisions.
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Client Case Study
National Restaurant Customer Survey Case Study
A national restaurant company with multiple brands was receiving mixed information from their direct customer satisfaction surveys. BARE designed a new program that allowed the client to focus on what their customers expect.
“BARE International’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”
Senior Regional Manager of Internal Controls