Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more
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Are you unhappy at the current performance of your company? Are you experiencing a dip in sales and losing custom to your rivals? It’s time to gear up for a QA & Brand Audit as soon as possible.Read more
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There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more
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https://www.bareinternational.com/wp-content/uploads/2018/09/african-black-business-people-1092373-1.jpg21843000kjacobsenhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngkjacobsen2019-09-18 08:17:392019-09-30 14:09:56Tell us what #imaCUSTOMER means to you for a chance to win!
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_111942235.jpeg36485472onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-11 12:07:512019-09-11 12:15:45How Mobile Load Times Affect the Customer Experience (& Impact Sales)
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers. Read more
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The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
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The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service.Read more
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Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience. Read more