Take Me Out to the Ball Game: Stadiums Strive to Rekindle the Magic of Being There
BARE International Honored as “2019 Elite Company” from Mystery Shopping Professionals Association
3 Reasons You Should be Monitoring (Listening) to Your Company's Social Media
What's the Secret? Mystery Shopping Explained.
Industry leaders Mike and Dale Bare share their 30-year perspective on customer experience research
Four Ways to Prevent Costly Customer Churn
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.
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Improving Customer Experience in the Airline Industry
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over. Read more
The Power of Customer Experience Research (CXR)
If you think ‘CXR’ is a buzzword or marketing trend, think again.
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Independent Contractor Support for BARE International Evaluators
To become an evaluator, you must be 21 years of age or older in the United States, or 18 years of age or older outside of the United States. You must also have established yourself as independent contractor. Here’s why being certified will help you make the most of your self-employment as a Mystery Evaluator.
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How to Create a Great Customer Experience Strategy
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
Wellness & Hospitality. Where Next?
Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface. Read more
The Key to Hospitality Success? Technology.
Customer expectations have changed. Technology can help businesses in the hospitality industry stay ahead of the competition, save time and money, and increase client satisfaction. Read more
BARE International: More Than Just Mystery Shopping
Are your customers happy? Mystery Shopping is a well-known method of customer research in effectively evaluating your customers’ experiences; pioneered by BARE International for over 30 years. When it comes to revealing the true nature of your business, sometimes you need more than just mystery shopping alone. Read more
The Digital Transformation in Luxury Hospitality
In the hospitality space, customer experience is everything. And in 2019 the increasing standard of living, high disposable income and a hunger for perfection has given the luxury hotel industry a list of high expectations to be met. Read more
Hospitality: The Cornerstone of BARE’s Business Since 1987
BARE International was born from the need for mystery customer research at the national and global level. Today, we set the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide. Read more