Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers.Read more
https://www.bareinternational.com/wp-content/uploads/2019/10/AdobeStock_287044441.jpeg33397631onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-10-02 17:02:482019-10-02 17:09:035 Ways to Celebrate Your Customers and Employees on Customer Service Week.
Are you unhappy at the current performance of your company? Are you experiencing a dip in sales and losing custom to your rivals? It’s time to gear up for a QA & Brand Audit as soon as possible.Read more
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_210408987.jpeg32176720onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-25 12:10:002019-09-25 12:10:00What QA & Brand Audits Can Reveal About Your Business.
There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_196358581.jpeg38425759onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-18 10:32:102019-09-18 10:32:105 Reasons Text Messaging is Great for Customer Support
https://www.bareinternational.com/wp-content/uploads/2018/09/african-black-business-people-1092373-1.jpg21843000kjacobsenhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngkjacobsen2019-09-18 08:17:392019-09-30 14:09:56Tell us what #imaCUSTOMER means to you for a chance to win!
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_111942235.jpeg36485472onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-11 12:07:512019-09-11 12:15:45How Mobile Load Times Affect the Customer Experience (& Impact Sales)
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers. Read more
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_232098973.jpeg27004500onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-04 13:19:362019-09-04 13:19:36Four Ways AI Improves the Customer Experience in Retail
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
https://www.bareinternational.com/wp-content/uploads/2019/08/AdobeStock_117057143.jpeg25883652onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-08-28 11:59:162019-08-28 11:59:16The True Value of Customer Experience Research
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service.Read more
https://www.bareinternational.com/wp-content/uploads/2019/08/AdobeStock_223291759.jpeg40006000onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-08-21 14:51:192019-10-18 12:53:41Using Omnichannel Customer Service in Hospitality
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience. Read more
3 Ways to Turnaround Negative Customer Experiences
Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point.
Read more
5 Ways to Celebrate Your Customers and Employees on Customer Service Week.
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers. Read more
What QA & Brand Audits Can Reveal About Your Business.
Are you unhappy at the current performance of your company? Are you experiencing a dip in sales and losing custom to your rivals? It’s time to gear up for a QA & Brand Audit as soon as possible. Read more
5 Reasons Text Messaging is Great for Customer Support
There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors.
Read more
Tell us what #imaCUSTOMER means to you for a chance to win!
CX Day is October 1st!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100! Read more
How Mobile Load Times Affect the Customer Experience (& Impact Sales)
Think fast! 70% of your customers say page load speed impacts buying decisions. Read more
Four Ways AI Improves the Customer Experience in Retail
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers.
Read more
The True Value of Customer Experience Research
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
Read more
Using Omnichannel Customer Service in Hospitality
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service. Read more
Four Ways to Prevent Costly Customer Churn
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.
Read more