CX-Factor, Part III: Using Insights to Compete with Best in Class Brands and Creating Memorable Experiences
What does getting back to travel feel like?
Is Social Media The Best Medium To Increase Your Brand Value During (and After) COVID-19?
CX-Factor, Part II: Uncover the Why through Empathy Mapping with VOC and Online Reputation [Replay]
CX-Factor, Part II: Uncover the Why through Empathy Mapping with VOC and Online Reputation [Replay]
On this webinar, we share:
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Chains Make Big Investments In Their Loyalty Programs
‘Starbucks, Taco Bell, Wendy’s and several others have been upgrading or introducing their programs as they hope to build traffic coming out of the pandemic.’ BARE shares an article by Jonathan Maze for Restaurant Business with new and upgraded loyalty programs.
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Why You Market to People and Not Your Customer Database
Don’t make this mistake: attend our next webinar Thursday, August 6th, on
Buyer Personas and Empathy Mapping with Digital Adoption Methods!
(Or at least just get the recording!)
We’ve all had this reaction to a spam email that’s missed the mark. Sometimes it’s funny, but it’s mostly annoying. It’s wasting your time because you have no intention of taking action after reading it, but depending on how good the spammer was, you have to read it first before deleting it. If you’re the spammer, you don’t care if the majority of your recipients are the right ones, because as long as a few are, you’re happy.
As a marketer or business owner, however, it’s a different story.’ BARE shares an article by Syed Balkhi for Customer Think on Why You Market to People and Not Your Customer Database.
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10 Examples Of B2B Customer Experience Transformation For COVID
‘In the age of COVID, all businesses have been forced to transform, especially in the B2B world. ‘ BARE shares an article by Blake Morgan for Forbes with B2B customer experience transformations.
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Here Are The New Rules For Hotel And Vacation Rental Stays After The Pandemic
‘Hotels and vacation rentals may seem the same since the start of the COVID-19 pandemic. They aren’t. New cleaning procedures and guest restrictions are in effect. But what are the new rules for hotels and vacation rental stays after the pandemic?’ BARE shares an article by Christoper Elliott for Forbes with new guidelines in the hospitality industry.
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B2B Wakes Up To The Benefits Of Customer Experience
‘B2B companies are starting to see the value of investing in customer experience and the advantage it can give them over the competition.’ BARE shares an article by Blake Morgan for Forbes about the new focus on customer experience in the B2B world.
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COVID-19 Holiday Consumer Sentiment Pulse Survey
Going into the 4th of July weekend and on the heels of another better-than-expected jobs report, consumer sentiment rebounded, despite the sharp increase in new COVID-19 cases.
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Reality Of The Emergency Road Trip: Safety Insights From An Unplanned Hotel Stay
What are some thoughts you may have if you had to stay at a hotel during COVID? Is your room thoroughly cleaned? Are employees taking the proper precautions? Linda, our Global Director of Client Services, shares her discoveries during an unexpected hotel stay.
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Providing Great Customer Experience 6 Feet Apart: Redefining Customer Service In A New World
We’re getting closer to the end of the initial wave. But the end of what? Hopefully, the end of dire reports about the surge in COVID-19 cases dominating the headlines day-to-day. From a business perspective, however, this end is in fact the beginning of something new.
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How Beauty Retail Will Change As Stores Reopen
‘How much of consumers’ new online beauty shopping habits will stick when stores reopen? How should beauty retailers react?’ BARE shares an article by Richard Kestenbaum for Forbes with new trends and innovations in the beauty retail industry.
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