Online Reputation Management: Why You Should Use It And How To Get Started
Mystery Shop Insights on a Budget: How to Monitor Compliance and Improve Results with Self-Audit
BARE International Honored with 2020 Shoppers' Choice Award
BARE International Honored as Elite Experience Research Company for Seventh Consecutive Year
The Rise Of The Five-Star Hotel Quarantine
‘Although leisure travel is currently a pretty lousy idea in most of the world, there are still times when people really need to travel. And with hotels struggling to stay afloat, it makes sense that some of them are turning to a new way to delivery hospitality—to take care of their guests.’ BARE shares an article by Ann Abel for Forbes on quarantining in hotels.
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Why Customers May See More Text Messages From Retailers
‘There has been a step-change in behavior since last year with customers relying more on text messaging when communicating with retailers.’ BARE shares an article by Shelley Kohan for Forbes on SMS text messaging customers.
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Sustainably-Focused, Plant-Based Online Groceries Are Thriving. Here’s Why
‘Besides COVID-19, climate change is one of the biggest challenges we’re facing this decade, but the good news is there is ample opportunity for innovation. Some companies have caught on, proving that some segments of the economy are actually thriving under the circumstances.’ BARE shares an article by Claudia Alarcon for Forbes on sustainable and plant-based online grocery stores.
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Employee Experience Is Becoming As Important As Customer Experience: VR And AR Can Unlock EX’s Full Potential
‘The global pandemic has changed a lot of things for employees around the world. It accelerated remote work, put a new emphasis on technology, and put the employee experience (EX) in the spotlight. Companies are learning that in order to keep customers happy, and even to stay in business, they need to focus on their employees’ experience working under such new and dramatic environments.’ BARE shares an article by Cathy Hackl for Forbes on employee experience.
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BARE International Honored with 2020 Shoppers’ Choice Award
BARE International honored for the MSPA Americas annual Shoppers’ Choice Awards for 2020.
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Food Trucks Are Steering Around The Pandemic, And Getting A Friendlier Reception
‘Food trucks have continued to operate even when restaurants can’t serve inside.’ BARE shares an article by Micheline Maynard for Forbes on food trucks during the pandemic.
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How Retail Stores Need To Change And Adapt In 2021 And Beyond
‘The idea that the pandemic has accelerated pre-existing trends is talked about so much that it’s become a cliché. But it’s become a cliché because it’s true and for retailers with physical stores, that has meaningful implications.’ BARE shares an article by Richard Kestenbaum for Forbes with new changes for retail in 2021.
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What Will Restaurants Look Like After Covid?
‘You don’t know what you’ve got ‘til it’s gone. Covid-19 revealed the everyday activities many people take for granted until they’re no longer for an option—like eating out in a restaurant.’ BARE shares an article by Blake Morgan for Forbes with main changes for restaurants during Covid-19.
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Actionable Data From Customer Experience Analytics Helping Retailers To Get Better
‘Retailing has always been called a combination of art and science but for much of its existence there’s usually been too much of the former and not enough of the latter.’ BARE shares an article by Warren Shoulberg for Forbes with customer experience analytics in retail.
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Do Your Customers’ Experiences Foster Amazing, Captivating Stories?
What makes customers’ experiences worthy of being shared with others? BARE shares an article by Chip Bell for Forbes on storytelling with customer experience.
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