Take Me Out to the Ball Game: Stadiums Strive to Rekindle the Magic of Being There
BARE International Honored as “2019 Elite Company” from Mystery Shopping Professionals Association
3 Reasons You Should be Monitoring (Listening) to Your Company's Social Media
What's the Secret? Mystery Shopping Explained.
Industry leaders Mike and Dale Bare share their 30-year perspective on customer experience research
BARE Shares: 6 Ways Data and Analytics are Transforming Retail
BARE International shares an article highlighting how Business Intelligence is shaping the future of Customer Experience in Retail.
Read more
Luxury Hotels: Keeping Up with Fierce Competition
The luxury hotel space is competitive but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more
Four Emerging Customer Experience Trends in Hospitality
Due to a strong economy, global consumer purchasing power and digital innovation, 2019 has brought the opportunity to engage with your audience using all the latest technological trends. Read more
BARE SHARES: George H.W. Bush’s service dog, Sully, still playing a vital role in rehabilitating veterans
BARE International’s local philanthropy is Veterans Moving Forward, and this article is a perfect example of the impact of therapy dogs for our military. Read more
3 Ways CX Management Can Increase Revenue
More and more companies are talking about being customer focused, but are they doing it well enough to create a competitive advantage and drive revenue? Not only does investing in Customer Experience Management keep you ahead of the competition, it also plays in important role in increasing your bottom line. Read more
Customers’ Three Demands for Better Customer Experience Revealed
Customer experience today is changing radically: The recent NewUser report found that 85% of companies need to improve their customer experience, so how can you keep up to date with CX competition? Read more
Digital Capture Research: Technology to Gain Insights Through Your Customer’s Eyes.
You should always be observing and learning from your customers: Their habits, behavior, and feedback all measure the strength of your company’s relationship with its customers. If you’re not watching your customers, your competition is. Read more
National Receptionist Day: Appreciating Your Front-of-House
They’re there as your first point of contact with your customers. They’re there when you call to make an appointment, they call you to make sure you remember to make it. Without a receptionist, there’s no way an office could go about the day to day business smoothly.
Read more
3 Simple Ways to Build Customer Loyalty
In a world where your competitors are only a click away, customer loyalty really is the new marketing.
Read more
How Mystery Shopping REALLY Works
Whether you’re a business owner wanting to evaluate the quality of service in your stores, or you’re looking to get paid to shop – here’s the ins-and-outs of how Mystery Shopping really works.
Read more