For the Love of Restaurants

‘Tis the season of love… and many choose to impress that special someone with a romantic dinner on February 14. Valentine’s Day is reportedly the second-busiest day for restaurants in America, next to Mother’s Day: In 2015, Americans spent about $7 million at restaurants. And the average cost of eating out this year will be anywhere

Read More » February 6, 2017

Winning Attitude vs. Technical Aptitude

Would you consider your assembled customer service team your most valuable asset? Do you build your team by hiring first for attitude, initiative and problem resolution skills? Do you eliminate candidates when technical aptitude is lacking? Here, BARE International’s Linda Amraen shares her experience on a recent trip to a Cubs game…

Read More » February 3, 2017

Keeping Customer Service Simple This February

Did you know that the play ‘Much Ado About Nothing’ is the only Shakespeare play that mentions February? But what does this have to do with customer service?

Read More » February 1, 2017

30 Years of Staying Power

Confucius once quoted “Study the past if you would define the future”, as BARE International celebrates it’s 30th anniversary this year, we interviewed President and Co-Founder Mike Bare, about BARE International’s past, present and future…

Read More » January 30, 2017

BARE Shares – How to Make the Most Money Being a Mystery Shopper

On this day (January 27) Lewis Carroll was born in 1832, Daresbury, United Kingdom. He wrote the famous quote in Alice’s Adventures in Wonderland & Through the Looking-Glass… “Curiouser and curiouser!” Cried Alice (she was so much surprised, that for the moment she quite forgot how to speak good English).”

Read More » January 27, 2017

“Preventable Turnover” is Highly Expensive

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. How much does preventable turnover cost employers?

Read More » January 24, 2017

The 4 Essentials of a Customer Service Plan

‘Customer service is one of the most overlooked priorities for growing businesses.’ We think this article from Entrepreneur is well worth a read…

Read More » January 20, 2017

BARE Fact – Please Come Back Soon!

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.

Read More » January 18, 2017

Focusing on Financial Services

Financial services institutions are under pressure to deliver enhanced customer experience. Consider that great customer service will not only generate a top-notch customer experience, but it can positively affect a bank’s business and its bottom line. When done right, execution of a sound customer service strategy pleases customers, resulting in higher loyalty.

Read More » January 16, 2017

BARE Shares – Will a Robot Take Your Job?

“About 35% of current jobs in the UK are at high risk of computerisation over the following 20 years, according to a study by researchers at Oxford University and Deloitte.”

Read More » January 13, 2017
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