There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors. Read more
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_196358581.jpeg38425759onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-18 10:32:102019-09-18 10:32:105 Reasons Text Messaging is Great for Customer Support
https://www.bareinternational.com/wp-content/uploads/2018/09/african-black-business-people-1092373-1.jpg21843000Kristenhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngKristen2019-09-18 08:17:392019-09-30 14:09:56Tell us what #imaCUSTOMER means to you for a chance to win!
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers. Read more
https://www.bareinternational.com/wp-content/uploads/2019/09/AdobeStock_232098973.jpeg27004500onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-09-04 13:19:362019-09-04 13:19:36Four Ways AI Improves the Customer Experience in Retail
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
https://www.bareinternational.com/wp-content/uploads/2019/08/AdobeStock_117057143.jpeg25883652onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-08-28 11:59:162019-08-28 11:59:16The True Value of Customer Experience Research
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service.Read more
https://www.bareinternational.com/wp-content/uploads/2019/08/AdobeStock_223291759.jpeg40006000onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-08-21 14:51:192019-10-18 12:53:41Using Omnichannel Customer Service in Hospitality
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience. Read more
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over.Read more
https://www.bareinternational.com/wp-content/uploads/2019/08/AdobeStock_218091505.jpeg36485472onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-08-07 16:06:262019-08-07 16:08:25Improving Customer Experience in the Airline Industry
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
https://www.bareinternational.com/wp-content/uploads/2019/07/AdobeStock_256794275.jpeg39245721onimodhttps://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.pngonimod2019-07-24 13:08:022019-10-18 12:55:19How to Create a Great Customer Experience Strategy
Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface. Read more
Customer expectations have changed. Technology can help businesses in the hospitality industry stay ahead of the competition, save time and money, and increase client satisfaction. Read more
5 Reasons Text Messaging is Great for Customer Support
There are many ways to communicate with your customers, but if you’re running a business that relies on quick interaction with consumers, a more reliable, faster method may be needed on mobile devices. Text messaging makes your company a more convenient and personable choice over your competitors.
Read more
Tell us what #imaCUSTOMER means to you for a chance to win!
CX Day is October 1st!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100! Read more
Four Ways AI Improves the Customer Experience in Retail
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers.
Read more
The True Value of Customer Experience Research
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
Read more
Using Omnichannel Customer Service in Hospitality
The hospitality industry focuses heavily on face-to-face communication. However, the digital revolution has now forever changed almost every aspect of our world — perhaps none more so than customer service. Read more
Four Ways to Prevent Costly Customer Churn
Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.
Read more
Improving Customer Experience in the Airline Industry
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over. Read more
How to Create a Great Customer Experience Strategy
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
Wellness & Hospitality. Where Next?
Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface. Read more
The Key to Hospitality Success? Technology.
Customer expectations have changed. Technology can help businesses in the hospitality industry stay ahead of the competition, save time and money, and increase client satisfaction. Read more