Today is National Thomas Jefferson Day. This day honors the birth of the third President of The United States, who was born April 13, 1743. Jefferson once famously quoted “Honesty is the first chapter in the book of wisdom.” But is honesty really the best policy when it comes to the workplace? Read more
Trying to attract a customer in a market saturated with agents can be a tough sell. A customer is more prone to sign with someone who has a passion, expertise and unique foothold with their interests in mind. Read more
Calling all BARE International Evaluators – ShopperFest is back! This is the only shopper conference that is developed and led by the companies providing opportunities to you—the shopper! Read more
When it comes to customer service, it takes a complex strategy to be successful in the gaming industry. For example, keeping customers happy who have just dropped $1,000 in 30 minutes on BlackJack can present the ultimate challenge. Read more
Today is the first day of spring, and spring time always feels like a proper time for cleaning – even when it comes down to your customer service! Read more
Happy St. Patrick’s Day from everyone at BARE International, we hope you’re having plenty O’fun! Did you know the term “luck of the Irish” came from the gold and silver rush years in the second half of the 19th century, where a number of the most famous and successful miners were of Irish and Irish American birth?
As much as good luck is welcomed all year round,, it shouldn’t be relied on when it comes to customer service! A 2015 Wakefield Research survey revealed that the stakes are high when it comes to providing quality service… Eighty-seven percent of the 1,000 Americans surveyed reported that customer service has a significant impact on their decision to business with a company. Two-thirds said they had ended a business relationship based on a bad service experience, with more than one-third having done so more than once.
Providing good service is one of the most important things that can set your business apart from the others of its kind. But how do you know if your customers are being treated with the attentiveness they deserve?
With proven success within all industry categories and infrastructure across the globe serving 4,500 clients, BARE International is uniquely qualified to design, implement, and analyze customer behavior research. Through a customized formula of mystery calling and shopping, in-store and online audits, e-mailing, and mystery leads we reveal how well your employees were trained and brand standards are executed.
Contact us today to find out more and claim a complimentary evaluation of your business.
Do you want to bring your company’s customer service up to a truly five-star level? Read more
Employees are one of a company’s greatest assets. Recognition and appreciation is known as one of the key motivational factors in the workplace. Read more
BARE celebrates its 30th Anniversary this year and shares an article from Entrepreneur – 30 Ways to Show Your Customers They’re Always Right. Read more
Fast moving consumer goods (FMCG) manufacturing is very much as the name suggests: high quality products that fly off the production lines as fast as they fly off supermarket shelves.
As consumer lifestyles change rapidly in a volatile economy, Grocery, Pharmacy and FMCG businesses must assess and adjust quickly. Read more