Tag Archive for: Secret Shopping
The more technology advances, the more it’s integrated into our daily lives. As people change their behaviors, marketers, salespeople, and customer support reps will need to react. Instead of thinking of a desktop experience, a mobile experience, a tablet experience, we’ll need to pursue one, holistic approach — an omni-channel experience. Read more
How do you nurture your connection with your customers in a meaningful way? How do you ensure their experience is such a positive one your customers become loyal ones?
It’s time to get your financial house in order. Spring — with new life popping up everywhere — is the source of many an impulse to start afresh. Now is a good time to evaluate things and make any necessary changes.