Tag Archive for: Secret Shopping

Happy Halloween from BARE International! Here, we’ve shared an article by Bryan Pearson for ForbesWhy Are Shoppers Booing? 6 Ways Retailers’ Service Can Trick Or Treat Customers. Read more

BARE International shares and article by Micah Solomon for Forbes – 10 Steps To Glowing Customer Service Reviews And Survey Results (Even If You Just Got Slammed)

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BARE International shares an article by Julia Russell for SmartBriefLoyalty, relationships drive consumers in the experience economy.

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Partnering with the right research field force is a critical first step

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What you need to know if you encounter a scam.

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Our global field force of more than 500,000 evaluators across 220+ countries is well-positioned to provide the bandwidth needed by our market research partners in order to meet their client’s goals. Read more

There are many ways to gather information on your customer’s experience, but face-to-face interviews give an immediate and accurate opinion of how they truly feel about your company. Read more

Have you always wondered what it would be like to be a Mystery Evaluator? If you love to shop and know what great customer service looks like, it’s time to consider becoming a part of the BARE world! Read more

Today is National Workaholics Day. The definition of a workaholic is a person who compulsively works hard and long hours, according to encyclopedia.com. As devoted as the worker is, it can cause many problems such as some forms of stress, putting work before hobbies and exercise, and working so much it takes a toll on your health. With the potential for breakdowns, overworking can lead to very negative customer experience. Read more

BARE International shares an article by Indrek Vainu for  Venture BeatThe reality of automating customer service chat with AI today. Read more