Posts

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BARE Shares – Engaging Employees Starts with Remembering What Your Company Stands For.

Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?

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BARE Shares – Print Success is in the Details: How Disney Strategically Focuses on the Customer Experience

Business Intelligence leads to Business Excellence… Which in turn leads to happy customers. Here, BARE International shares an article by Bruce Jones for The Disney Institute on how they used Walt Disney’s observation of “People can feel perfection” to enhance their customer’s experiences across the globe.

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Why Financial Services Institutions Need to Deliver an Exceptional Customer Experience

2018 is seeing financial service organizations shift their strategic focus to the “customer experience,” or CX. Changing customer expectations and competitive pressures will require a new approach to pretty much everything involving today’s tech savvy consumer. Read more

What’s the Secret? Mystery Shopping Explained.

Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line.

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BARE Shares – How Customer Experience Can Drive A Referral Strategy

As we’ve previously shared in a BARE Fact“70% of buying experiences are based on how the customer feels they are being treated.”  (McKinsey). But do you really know how the customer rates their experience? Will they be one of the happy customers that tell nine people about their experience, or the unhappy customer that tells 16 (nearly two times more) people about their poor experience?
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Measuring Customer Experience in Healthcare.

It may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. How do you make sure each of your employees is capable of making a good first impression? Do you really know how satisfied every patient is with the care they received? Read more

BARE International’s Customer Surveys – Instant Results. Unlimited Feedback.

Increased customer satisfaction means increased revenue, so it is vital for the success of your business to know precisely how your customers are being treated and how they feel about your brand. Customer Satisfaction Surveys give you the feedback you need to keep customers happy and turn them into advocates.

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BARE Shares – Report: How millennials, service and engagement are trending on social in food and beverage

BARE International shares an article by Julia Russell for SmartBrief How millennials, service and engagement are trending on social in food and beverage. Read more