Tag Archive for: employee satisfaction

Retail is a very crowded and aggressive market, and to survive, retailers must have competitive intelligence. Competitive intelligence can help retailers in various ways to keep a watch on the market. These days, it is essential to research market conditions before framing conclusions. The following are some methods of competitive intelligence to stand out from fellow retailers.

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Digital audits are leveraging businesses with their comprehensive analysis, and business insights. Besides, they save money in big numbers for the organization in all possible ways. Here’s a study on how digital audits effectively reduce costs for businesses.

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Quality management refers to all the measures undertaken to uphold a desired level of excellence in all aspects of services to satisfy customers’ demands. As a result, a quality management system (QMS) refers to the collection of processes that businesses deploy to maintain customer satisfaction by following quality objectives and policies. 

When a firm adopts a mature QMS, it creates a complex network of resources, procedures, and regulations to lead them toward one singular objective: delivering the best and a consistent version of their product.

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Globally, incidents of injury and health hazard rates are significantly higher in the construction industry than in any other industry. For example, the Health and Safety Executive (HSE) estimated that about 4% of construction workers suffer from a work-related illness every year, while 3% suffer from a work-related injury. Owing to this, they constantly help develop preventive measures that will avoid significant harm and crisis. 

Construction site employers must provide a safe work environment to every construction worker, as construction sites can be dangerous, hazardous, and toxic for them. Hence, organizations carry out safety audits to ensure the workplace is always a safe space for workers.

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Good Manufacturing Practices, commonly known as GMP, maintain the integrity of the final products. They ensure that the highest standards are met while carrying out sound operations. 

These practices are just as important in the food industry as in the manufacturing industry. Especially with the rise of consumer awareness and food safety issues, consumers expect businesses to take responsibility for conforming to all food safety, quality, and consumer attribute requirements. 

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The working world as we know it has changed drastically since the rise of COVID-19. Many employees were forced to abandon their office space to work in a space of their own. For some, the switch was mandatory, while for others it was more of a safety precaution due to health concerns. Now that more people are getting vaccinated, more seem to be returning to their office. However, for every person that is heading back to the office, there are still some that seem to be happy working from home.

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‘Poor personalization can drive disengagement just as often as good personalization drives engagement. It’s not enough to just use the data you have available; you must create content that utilizes that data and makes your consumer feel like you know more about them than just their name and company.’ BARE shares an article by Justin Sharaf for Total Retail about maximizing personalization.

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‘The global pandemic has changed a lot of things for employees around the world. It accelerated remote work, put a new emphasis on technology, and put the employee experience (EX) in the spotlight. Companies are learning that in order to keep customers happy, and even to stay in business, they need to focus on their employees’ experience working under such new and dramatic environments.’ BARE shares an article by Cathy Hackl for Forbes on employee experience. 

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‘Brands have implemented any number of approaches in the name of customer experience; agile techniques, insight-driven strategy and real-time optimization. But, catapulted into lockdown by Covid-19, the following six months have been the ultimate litmus test for them.’ BARE shares an article by Morag Cuddeford-Jones for Marketing Week on why taking care of employees has helped take care of customers in times of crisis.

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Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?

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