The number one goal for businesses is to keep their customers happy. We don’t think any differently, and we’re ready to share the secret ingredient on what makes our client partners – our customers – happy. But what is this secret? Read more
Tag Archive for: Customer service facts
It’s that crazy time of year when marketers pull out all the stops to capture their share of holiday consumption. In the past, the day after Thanksgiving would launch the season’s retail insanity. In recent years, the holiday shopping season has started increasingly earlier. This year, it seems like “Black Friday” has turned into “Black November.” Read more
As we’ve previously shared in a BARE Fact – “70% of buying experiences are based on how the customer feels they are being treated.” (McKinsey). But do you really know how the customer rates their experience? Will they be one of the happy customers that tell nine people about their experience, or the unhappy customer that tells 16 (nearly two times more) people about their poor experience?
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BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.
Happy Halloween from BARE International! Here, we’ve shared an article by Bryan Pearson for Forbes – Why Are Shoppers Booing? 6 Ways Retailers’ Service Can Trick Or Treat Customers. Read more