Entries by Kristen

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Entertain Me: AI’s Role in the Hospitality Industry’s Evolution

Once upon a time, the hospitality industry primarily focused on providing a place to sleep and a meal to start the day. Today, hotels have evolved into dynamic environments where the distinction between hospitality and entertainment is increasingly blurred. Travelers are looking for authentic guest experiences that engage their senses and inspire creativity. This demand […]

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Beyond Four Walls: Navigating the ‘Home Gym’ Boom with Next-Level Customer Experience

As fitness enthusiasts redefine their workout spaces and embark on the journey of the “home gym” experience, the fitness industry finds itself venturing beyond the conventional four walls of a gym. The allure of personalized workouts, virtual classes, and fitness technology has reshaped how individuals approach their fitness routines. In this dynamic landscape, fitness center […]

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Black Friday Trends 2023: What the Numbers Reveal

The holiday season is in full swing, and our recent Black Friday Flash Survey delved into the shopping habits of 1057 respondents. The results are in, shedding light on intriguing consumer behaviors that paint a vivid picture of this weekend’s shopping frenzy.

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BARE International Promotes Melanie Cihak to US Deputy General Manager, Recognizing 20 Years of Excellence in Client Services and VOC/CX Strategies

BARE International announces Melanie Cihak’s well-deserved promotion to the US Deputy General Manager role, recognizing her two decades of exceptional service and contributions to client services and Customer Experience (CX) strategies. As Deputy General Manager for North America, she will lead BARE’s regional strategic initiatives with a focus on client relations, project management, and innovation. This promotion, along […]

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BARE International Partners with Stella Kochen Susskind of SKS Customer Experience to Elevate Market Research and Customer Experience Insights

BARE International, a global field force agency and renowned market research firm, is excited to announce a strategic partnership with Stella Kochen Susskind, a distinguished thought leader and the driving force behind SKS Customer Experience. This collaboration brings together BARE International’s decades of expertise in market research and global field force with Stella Kochen Susskind’s visionary insights in […]

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BARE International Announces New CEO Appointment and Second-Generation Promotion in Family-Owned Business

BARE International, a family-owned company in the customer experience industry, has appointed Jason Bare as the new President. With an in-depth understanding and passion for customer experience research, Jason’s appointment reinforces the company’s commitment to delivering exceptional services with a fresh and innovative approach. After serving as CEO for 36 years, Dale Bare has also announced her retirement. Former […]