BARE Shares – How To Put Some Emotional Intelligence Into Your Customer Service Scripts

Trying to keep everyone happy doesn’t always workout as planned, especially when it comes to delivering the best customer service around. But all hope is not lost – there are savvy skills to gain insights into what the consumer wants, and how your team can best deliver it.

Here, BARE International shares an article by

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Food for Thought This Valentine’s Day

Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return.

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Evolutions in Customer Experience Research: Shifts in Mindset Drives Key Changes in 2018

Searching for a deeper understanding of the customer experience.

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BARE Shares – 3 principles Disney uses to keep its customers happy

BARE International shares an article by The Disney Institute’s Bruce Jones for Business Insider –  3 principles Disney uses to keep its customers happy.

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Happy Groundhog Day!

The Groundhog hath spoken – and it’s not good news! But don’t worry, we’re here to help brighten the 6 more weeks of winter! Read more

BARE Shares – 10 Secrets Of Customer Engagement: Fine-Tuning The Customer Service Experience For Success

Harvard Business Review found that companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more

Where’s BARE? At the Quirk’s Event in Orange County!

Join BARE International’s Michele Jowdy presenting on January 30, at The Quirk’s event in O.C! Read more

BARE Shares – How Customer Experience Can Drive A Referral Strategy

As we’ve previously shared in a BARE Fact“70% of buying experiences are based on how the customer feels they are being treated.”  (McKinsey). But do you really know how the customer rates their experience? Will they be one of the happy customers that tell nine people about their experience, or the unhappy customer that tells 16 (nearly two times more) people about their poor experience?
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Fraudulent Usage of Bare International Warning

mystery evaluators

Please be aware of possible email scams pretending to be BARE International. Current scams circulating also include fraudulent prepayment checks and letters via mail.

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