BARE Shares – 5 Retailers That Have Made Experience Their Business

BARE International shares an article by Giselle Abramovich for CMO5 Retailers That Have Made Experience Their Business. Read more

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The Customer Experience: Going Global While Keeping it Local

As businesses expand across the world, they often struggle to connect with customers in other countries. Language barriers and different cultural beliefs make this connection even harder. Keep reading to discover how your company can bridge this gap and establish a more familiar local relationship with customers from across the globe.

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Happy Flag Day!

Look out for the red, white, & blue today honoring Flag Day – commemorating the adoption of the flag of the United States of America in 1777. Read more

We’re Attending ShopperFest THIS Weekend! Are You?

BARE International’s Jason Bare (Global Business Development Manager), Guy Caron (Vice President & Managing Director), and Michele Lawlor (Project Manager) will all be attending ShopperFest! Read more

BARE Focus – Customer Satisfaction

Think your business is leaving your customers satisfied? Does your customer service accurately represent your brand? Are your interactions consistent across platforms and stages? Read more

BARE Fact – Knowledge is Key

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more

4 Steps to Ensure Employee Accountability

“How do I avoid a lawsuit after I terminate an employee?” Read more

ShopperFest 2017 is Nearly Here!

Only 15 days to go! Join us for one-of-a-kind education that only MSPA Americas can provide. Read more

BARE Shares – How to Engage Employees in Your Customer Experience Strategy

BARE International shares an article by Annette Franz for Business2Community –How to Engage Employees in Your Customer Experience Strategy… Read more

BARE Industry Focus – Insurance Services

Insurance companies are under a tremendous amount of pressure to attract, reassure and retain members. According to a Accenture survey, 91% of insurers “believe that future growth depends on providing a special customer experience.” So it would appear that the industry has realized the current system is flawed and is actively interested in bridging the gap between average and exceptional. Read more