Tag Archive for: face-to-face interviews

Did you know that May 1 is Loyalty Day — the same day much of the rest of the world celebrates as May Day? Since studies have shown that it costs 6 to 7 times more to acquire a new customer than keep an old one, outpacing your competition depends upon having a loyal tribe of happy customers.

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Let’s face it, asking your customers at checkout how their experience has been could be awkward to say the least, plus they’ll probably tell you what you want to hear so they can get out of there as quickly as possible! BARE International are here to provide you with the unbiased & immediate feedback you need. Read more

Partnering with the right research field force is a critical first step

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There are many ways to gather information on your customer’s experience, but face-to-face interviews give an immediate and accurate opinion of how they truly feel about your company. Read more