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BARE Shares – Why You Don’t Need Luck in Customer Service.

It’s the luckiest weekend of the year! St. Patrick’s Day is enjoyed by millions across the globe tomorrow. Including us here at BARE International!

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BARE Shares – How To Put Some Emotional Intelligence Into Your Customer Service Scripts

Trying to keep everyone happy doesn’t always workout as planned, especially when it comes to delivering the best customer service around. But all hope is not lost – there are savvy skills to gain insights into what the consumer wants, and how your team can best deliver it.

Here, BARE International shares an article by

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Evolutions in Customer Experience Research: Shifts in Mindset Drives Key Changes in 2018

Searching for a deeper understanding of the customer experience.

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BARE Shares – 10 Secrets Of Customer Engagement: Fine-Tuning The Customer Service Experience For Success

Harvard Business Review found that companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience. Read more

Measuring Customer Experience in Healthcare.

It may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. How do you make sure each of your employees is capable of making a good first impression? Do you really know how satisfied every patient is with the care they received? Read more

BARE Shares – Ten Customer Service And CX Predictions For 2018

Are you keeping up with the trends and offering your customers have come to expect?

2017 saw a huge shift in the customer service world. The power now lies more or less entirely with the customer… they know what to expect, they know what they want and they won’t settle for anything less. And why should they? Here BARE International shares and article by Shep Hyken for Forbes on ‘Ten Customer Service And CX Predictions For 2018‘.

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BARE Shares – How Technology Is Changing the Mystery Shopper World for SMBs

BARE International shares an article by Mona Bushnell for Business.comHow Technology Is Changing the Mystery Shopper World for SMBs.

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Customer Service Trends to Watch Out for in 2018

Customer Service Trends To Watch Out For In 2018

It’s no surprise that effective customer service practices continue to change with advancements in the digital sphere and general consumer interaction. According to the Fyre Festival, some important trends found in 2017 include “keeping your word with customers” and “the importance of putting customers ahead of profits.” Although it seems obvious, it’s shocking how many organizations fail to implement these practices to their consumer base. Forbes found that “a total of $62 billion was lost in 2017 due to poor customer service.” Listed below are some major trends to look out for in 2018 that could change the scope of customer service.

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BARE Shares – 6 Reasons Why You Need To Get Your Side Hustle On

BARE International shares an article by Tom Ward for Forbes – 6 Reasons Why You Need To Get Your Side Hustle On. Read more