Posts

BARE Shares – Robots in Customer Service?

By 2020, 85% of all customer interactions will be handled without a human agent. Why? Resolving customer service issues before they arise could significantly lower customer abandonment rate. AI, chatbots and automated, self-service technologies free up call center employees from routine tier-1 support requests so they can focus on more complex tasks. Here, BARE International shares an article by Holger Reisinger for Business2CommunityRobots in Customer Service? No Way!

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Measuring Customer Experience in Healthcare.

It may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. How do you make sure each of your employees is capable of making a good first impression? Do you really know how satisfied every patient is with the care they received? Read more

BARE International’s Customer Surveys – Instant Results. Unlimited Feedback.

Increased customer satisfaction means increased revenue, so it is vital for the success of your business to know precisely how your customers are being treated and how they feel about your brand. Customer Satisfaction Surveys give you the feedback you need to keep customers happy and turn them into advocates.

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Health & Fitness 2018 – How to Keep ‘New Year, New You’ Customers this January.

In a recent survey from the online polling firm YouGov, eating better and exercising more top the list of new year’s resolutions. Yet a BARE International Health & Fitness Customer benchmark study showed that most gym members are unhappy with their current gym memberships.

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BARE Shares – How Technology Is Changing the Mystery Shopper World for SMBs

BARE International shares an article by Mona Bushnell for Business.comHow Technology Is Changing the Mystery Shopper World for SMBs.

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Who Will be Getting YOUR ‘Likes’ This Holiday Season?

Holiday shopping season is here… but who will getting your business and social feedback? Read more

BARE Shares – Report: How millennials, service and engagement are trending on social in food and beverage

BARE International shares an article by Julia Russell for SmartBrief How millennials, service and engagement are trending on social in food and beverage. Read more

BARE Fact – Keeping Hold of High-Income Households

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BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.

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Service in the Spotlight – Mystery Shopping

Not every business can be featured on Undercover Boss – but you can gain essential insights into YOUR business with BARE International.

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BARE Fact – Make it Easy

global market research

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.

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