Posts

Why We Love Interviewing Your Customers

Let’s face it, asking your customers at checkout how their experience has been could be awkward to say the least, plus they’ll probably tell you what you want to hear so they can get out of there as quickly as possible! BARE International are here to provide you with the unbiased & immediate feedback you need. Read more

BARE Shares – Print Success is in the Details: How Disney Strategically Focuses on the Customer Experience

Business Intelligence leads to Business Excellence… Which in turn leads to happy customers. Here, BARE International shares an article by Bruce Jones for The Disney Institute on how they used Walt Disney’s observation of “People can feel perfection” to enhance their customer’s experiences across the globe.

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Why Financial Services Institutions Need to Deliver an Exceptional Customer Experience

2018 is seeing financial service organizations shift their strategic focus to the “customer experience,” or CX. Changing customer expectations and competitive pressures will require a new approach to pretty much everything involving today’s tech savvy consumer. Read more

What’s the Secret? Mystery Shopping Explained.

Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line.

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BARE Shares – How To Put Some Emotional Intelligence Into Your Customer Service Scripts

Trying to keep everyone happy doesn’t always workout as planned, especially when it comes to delivering the best customer service around. But all hope is not lost – there are savvy skills to gain insights into what the consumer wants, and how your team can best deliver it.

Here, BARE International shares an article by

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Food for Thought This Valentine’s Day

Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return.

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Evolutions in Customer Experience Research: Shifts in Mindset Drives Key Changes in 2018

Searching for a deeper understanding of the customer experience.

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BARE Shares – 3 principles Disney uses to keep its customers happy

BARE International shares an article by The Disney Institute’s Bruce Jones for Business Insider –  3 principles Disney uses to keep its customers happy.

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