The Hospitality industry has been the cornerstone of BARE’s business since launching in 1987. Since then, management professionals at locations including hotels, resorts, conference centers, restaurants, bars, and spas have leveraged BARE’s deep understanding of the Hospitality industry to customize research programs allowing clients to streamline operations, increase integrity, and improve the quality of customer service. BARE’s Hospitality department supports clients with dedicated program specialists who become brand ambassadors and serve as the main point of contact. BARE’s Hospitality evaluators have strict ethical standards and are trained to methodically assess every area of a property from the reservation call to the valet departure and every point in between.

BARE’s customized Hospitality services include:

Mystery Guest Visits; Guest Experience, Brand Standards
Integrity Audits; Restaurant, Bar, Spa
Satisfaction Surveys; Guest, Associate
Competitor Evaluations
Audits: Valet, Shuttle Service, Buffet
Executive Post Visit Exit Debrief, Review for Location Managers

For more information, please contact:

Linda Amraen, Hospitality Operations Manager
(800) 296-6699 Ext. 3105
Case Study

Jennifer Jiang


BARE has had a partnership with Wyndham Hotel Group for over 10 years, providing covert guest experience data and announced annual Quality Audit data for the Wyndham portfolio throughout Europe, the Middle East, Africa, India, China and Asia Pacific. BARE has worked side-by-side with Wyndham personnel to develop existing programs.

But don’t just take our word for it! Click the “Play” button to hear about the BARE experience from one of our clients.

Jennifer Jiang, Supervisor, Operations & Support Wyndham Hotel Group - Asia Pacific Operations
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