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BARE Shares – Customer Service In Assisted Living, Homecare And Healthcare: The ‘Required Hospitality’ Difference

As we mentioned in a previous blog post on healthcare, it may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. Read more

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BARE Shares – A $600 Billion Employee Engagement Problem Solved: Empathy

Employees who are engaged significantly lower the risk of turnover for the company. As engaged employees are more invested in the success of the company they also become more loyal. That hasn’t stopped the topic being any less confusing. But engagement doesn’t have to be a mystery. Read more

Why We Love Interviewing Your Customers

Let’s face it, asking your customers at checkout how their experience has been could be awkward to say the least, plus they’ll probably tell you what you want to hear so they can get out of there as quickly as possible! BARE International are here to provide you with the unbiased & immediate feedback you need. Read more

Why Financial Services Institutions Need to Deliver an Exceptional Customer Experience

2018 is seeing financial service organizations shift their strategic focus to the “customer experience,” or CX. Changing customer expectations and competitive pressures will require a new approach to pretty much everything involving today’s tech savvy consumer. Read more

What’s the Secret? Mystery Shopping Explained.

Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line.

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BARE Shares – How To Put Some Emotional Intelligence Into Your Customer Service Scripts

Trying to keep everyone happy doesn’t always workout as planned, especially when it comes to delivering the best customer service around. But all hope is not lost – there are savvy skills to gain insights into what the consumer wants, and how your team can best deliver it.

Here, BARE International shares an article by

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BARE Shares – 3 principles Disney uses to keep its customers happy

BARE International shares an article by The Disney Institute’s Bruce Jones for Business Insider –  3 principles Disney uses to keep its customers happy.

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