Posts

BARE Shares – Robots in Customer Service?

By 2020, 85% of all customer interactions will be handled without a human agent. Why? Resolving customer service issues before they arise could significantly lower customer abandonment rate. AI, chatbots and automated, self-service technologies free up call center employees from routine tier-1 support requests so they can focus on more complex tasks. Here, BARE International shares an article by Holger Reisinger for Business2CommunityRobots in Customer Service? No Way!

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Measuring Customer Experience in Healthcare.

It may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. How do you make sure each of your employees is capable of making a good first impression? Do you really know how satisfied every patient is with the care they received? Read more

BARE International’s Customer Surveys – Instant Results. Unlimited Feedback.

Increased customer satisfaction means increased revenue, so it is vital for the success of your business to know precisely how your customers are being treated and how they feel about your brand. Customer Satisfaction Surveys give you the feedback you need to keep customers happy and turn them into advocates.

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Health & Fitness 2018 – How to Keep ‘New Year, New You’ Customers this January.

In a recent survey from the online polling firm YouGov, eating better and exercising more top the list of new year’s resolutions. Yet a BARE International Health & Fitness Customer benchmark study showed that most gym members are unhappy with their current gym memberships.

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BARE Shares – More Facebook and Instagram Users Discussed Holiday Shopping Than Super Bowl LI

More than 130 million people discussed Black Friday, Small Business Saturday and Cyber Monday throughout the holiday weekend.

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BARE Fact – Utilize Social Media This December

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BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.

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Who Will be Getting YOUR ‘Likes’ This Holiday Season?

Holiday shopping season is here… but who will getting your business and social feedback? Read more

BARE Shares – 6 Reasons Why You Need To Get Your Side Hustle On

BARE International shares an article by Tom Ward for Forbes – 6 Reasons Why You Need To Get Your Side Hustle On. Read more

BARE Fact – If You’re Not Online, You’re Losing Customers.

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BARE International, the most trusted name in customer experience research brings this week’s BARE Fact.

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