Posts

BARE International honored for the MSPA Americas annual Shoppers’ Choice Awards for 2021.

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‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills.

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‘Many companies are embracing technology. They are finding ways to serve the customer using digital tools. Self-service tools give customers control over their experience. Investing in this type of technology can be financially beneficial to a company. It seems like a win/win for both the customer and the company, and it can be. It can also be a risk.’ BARE shares an article by Shep Hyken for Forbes on achieving customer love.

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‘Poor personalization can drive disengagement just as often as good personalization drives engagement. It’s not enough to just use the data you have available; you must create content that utilizes that data and makes your consumer feel like you know more about them than just their name and company.’ BARE shares an article by Justin Sharaf for Total Retail about maximizing personalization.

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BARE International honored for the MSPA Americas annual Shoppers’ Choice Awards for 2020.

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As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more

Searching for a deeper understanding of the customer experience.

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