mystery shoppers

BARE International, the most trusted name in customer experience research shares an article from LinkedIn – How a Simple Bookmark Created a Superlative Customer Experience.

Whenever I left the pool for the business center, I sensed that my journey was tracked by the staff to ensure that my arrival at the next stop was anticipated before I even got there. I don’t know if that’s true, but it certainly felt that way.’ Read the full article here.

BARE International’s Customer Service Research includes benefits such as measuring customer experience and satisfaction.  We are uniquely qualified to design, implement, and analyze customer behavior research. Find out more on why you should choose BARE International here.