Entries by onimod

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Four Ways to Prevent Costly Customer Churn

Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.

Independent Contractor Support for BARE International Evaluators

To become an evaluator, you must be 21 years of age or older in the United States, or 18 years of age or older outside of the United States. You must also have established yourself as independent contractor. Here’s why being certified will help you make the most of your self-employment as a Mystery Evaluator.

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Wellness & Hospitality. Where Next?

Health and wellness is a hot topic in hospitality right now. Because wellness innovation in hospitality is seemly just starting out, there’s so much more science, integration, and bold new ideas yet to surface.

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BARE International: More Than Just Mystery Shopping

Are your customers happy? Mystery Shopping is a well-known method of customer research in effectively evaluating your customers’ experiences; pioneered by BARE International for over 30 years. When it comes to revealing the true nature of your business, sometimes you need more than just mystery shopping alone.