For decades, the traditional “happy hour” meant one thing: gathering with friends or coworkers at a familiar bar, surrounded by clinking glasses and background noise. But the way people connect over drinks is changing. Increasingly, the modern social scene is unfolding somewhere quieter, more intentional, and far more experiential: at wineries, breweries, cideries, and distilleries.

These spaces have evolved from niche destinations into cultural hubs, places where people go not just to have a drink, but to have an experience. Across the globe, the craft beverage industry is flourishing, fueled by a shared desire for authenticity, storytelling, and community.

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ESG (Environmental, Social, and Governance) and CX (Customer Experience) are no longer separate strategies. In 2026, they will intersect to shape how brands earn trust, loyalty, and long-term growth. Customers increasingly expect that their experiences reflect ethical practices, transparent operations, and measurable sustainability.

Below are six key questions that reveal how ESG and CX will evolve together in the coming year.

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In an increasingly dynamic and competitive market, ensuring that prices at the point of sale are accurate and up to date is essential for any retail operation. Retail price audits conducted by BARE International go far beyond checking numbers. They are a powerful strategy to ensure precision, compliance, and competitiveness.
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