More Than an Award: What ShopperFest Reminded Us About Our Industry
BARE International Earns MSPA Americas 2026 Shoppers' Choice Award for the Tenth Consecutive Year
BARE International Celebrates Three Years in Spain and Strengthens Presence Across the Mediterranean Region
Why Inconsistent Execution Is Costing You More Than You Think
Building Stronger Client Partnerships Through Engagement
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BARE Releases 'Retail Training Initiative' Case Study
BARE International, the most trusted name in customer experience research releases the 4th in the retail case study series, Retail Training Initiative. Read more
What new technologies will improve customer service?
BARE International shares an article from ZD Net – What new technologies will improve customer service?
Businesses need to adjust to a reality where customers control the conversation with technologies of their choosing, a Forrester report says. Read more
BARE's 'Retail Launch in China' Case Study is Released
BARE International, the most trusted name in customer experience research releases the 3rd in the retail case study series, Retail Launch in China. Read more
Join Us This Friday – Sunday for Shopperfest 2016 in Las Vegas!
Attention Mystery Shoppers! Don’t forget that Guy Caron, BARE International VP, will be part of panel at ShopperFest 2016 in Las Vegas to answer all of your mystery shopper program questions. Read more
BARE Shares – Cultivating Happy Employees Can Benefit Business
BARE International shares an article from Bloomberg BNA – Cultivating Happy Employees Can Benefit Business. Read more
BARE Releases International Retail Case Study
BARE International, the most trusted name in customer experience research releases the International Retail Case Study. Read more
BARE Shares – What Insurance Industry Can Learn from Amazon About Customer Satisfaction
BARE International shares an article from The Insurance Journal – What Insurance Industry Can Learn from Amazon About Customer Satisfaction Read more
BARE Releases Fortune 500 Retail Case Study
BARE International, the most trusted name in customer experience research releases the Fortune 500 Retail Case Study.
The Challenge:
A Fortune 500 retailer with more than 500 locations in the USA had concerns with their individual store execution of world class customer service. The client guaranteed total satisfaction to its customers but based upon customer surveys and reduction in intent to return, they believed that this service promise was unfulfilled.
The primary areas of client concern were: service quality, employee knowledge of new product lines, and customer complaint handling. The key objectives were to improve customer satisfaction overall as well as to initiate higher ticket sales to existing customers.
BARE set up a benchmark study of all stores in order to evaluate the customer experience. To read the BARE Solution and Proven Results from the study, click here.
Introducing BARE’s Comprehensive Social Media Scan
Managing each of the variables that come with a social strategy doesn’t mean you need 10 different tools. Cut through the noise with insights from industry leading technology that doesn’t require a data scientist. Read more
BARE Shares – Improving Your Company’s Customer Service is Big Key to Success
BARE International, the most trusted name in customer experience research shares an article from New York Daily News – Improving Your Company’s Customer Service is Big Key to Success. Read more