5 Questions to Ask Before Building Your 2027 Customer Experience Strategy
BARE International Expands Middle East Engagement as GCC Brands Focus on Consistent Customer Experience
The Growth Gap: What Three Years in Spain Reveals About the Future of Customer Experience
More Than an Award: What ShopperFest Reminded Us About Our Industry
BARE International Earns MSPA Americas 2026 Shoppers' Choice Award for the Tenth Consecutive Year
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Happy Flag Day!
Look out for the red, white, & blue today honoring Flag Day – commemorating the adoption of the flag of the United States of America in 1777. Read more
We’re Attending ShopperFest THIS Weekend! Are You?
BARE International’s Jason Bare (Global Business Development Manager), Guy Caron (Vice President & Managing Director), and Michele Lawlor (Project Manager) will all be attending ShopperFest! Read more
BARE Focus – Customer Satisfaction
Think your business is leaving your customers satisfied? Does your customer service accurately represent your brand? Are your interactions consistent across platforms and stages? Read more
4 Steps to Ensure Employee Accountability
“How do I avoid a lawsuit after I terminate an employee?” Read more
ShopperFest 2017 is Nearly Here!
Only 15 days to go! Join us for one-of-a-kind education that only MSPA Americas can provide. Read more
BARE Shares – How to Engage Employees in Your Customer Experience Strategy
BARE International shares an article by Annette Franz for Business2Community –How to Engage Employees in Your Customer Experience Strategy… Read more
BARE Industry Focus – Insurance Services
Insurance companies are under a tremendous amount of pressure to attract, reassure and retain members. According to a Accenture survey, 91% of insurers “believe that future growth depends on providing a special customer experience.” So it would appear that the industry has realized the current system is flawed and is actively interested in bridging the gap between average and exceptional. Read more
Above Ordinary Measurement
At many firms, customer service departments have become complaint departments, or a place to return purchases. Companies themselves seem aware of this problem, as they have spent years carefully measuring customer satisfaction and managing individual customer experiences. Read more
Chicago… You’re Invited THIS Sunday!
Hello Chicago Evaluators!
BARE International would love you to join us for a conversation about Mystery Shopping with BARE! We’d like to hear from you what is working and where we can improve. Read more
Come Along to the CXPA Insight Exchange!
What are YOU doing May 16-17? Join BARE International at the CXPA (Customer Experience Professionals Association) Insight Exchange in Phoenix, AZ! You will be exposed to world-class learning and networking with a unique approach to exchange and a focus on innovation. Read more