‘Omnichannel emerged as a term for B2C retailers, describing the ability for customers to have a consistent experience over traditional channels and new, information-rich digital channels. In the world of CX, it has come to mean that customers can move from channel of engagement to channel of engagement while always progressing along the customer journey. That means seamless journey continuity, from first touch to checkout, support, returns, and beyond.
There is a hierarchy of customer communication, and they mean different things for customers and agents…
https://www.bareinternational.com/wp-content/uploads/2018/06/Omnichannel-1-scaled.jpeg17592560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-06-22 16:39:202018-06-22 16:39:20BARE Shares – What Does Real Omnichannel Service Look Like?
‘A few weeks ago, my wife pulled me into a big name department store to look for an engagement gift for a friend. I rarely set foot in department stores anymore and I thought the experience might be nostalgic, even fun. Within seconds I was full of regret. Trying to navigate floors and floors of haphazardly organized, uncurated stock in search of a specific product wasn’t just frustrating, it was defeating—second only to the difficulty in trying to flag down an actual salesperson to help us out.
There’s no excuse for a shopping experience like that any longer.’
https://www.bareinternational.com/wp-content/uploads/2018/06/bags-beauty-blonde-hair-994197-1-1-scaled.jpg17072560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-06-13 08:05:222018-06-13 08:05:22BARE Shares – 5 Trends That Change The Way Your Customers Shop
As we come upon a long weekend in the United States that is often synonymous with barbeques and retail sales, we at BARE remember and celebrate the service men and women who fought and continue to serve for our country. Our deepest gratitude for the ultimate sacrifice of our fallen heroes. BARE International shares an article and infographic from John S Kiernan of WalletHub on 2018 Memorial Day Facts.
https://www.bareinternational.com/wp-content/uploads/2018/05/american-flag-flag-flower-1093645-1-scaled.jpg17072560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-05-25 15:01:352018-05-25 15:01:35BARE Shares – 2018 Memorial Day Facts
You may have heard the term Customer Technology being thrown around lately, and how it is changing the face of customer experience. Here, BARE International shares an article by Blake Morgan for Forbes on What Is Customer Experience Technology?
https://www.bareinternational.com/wp-content/uploads/2018/05/AdobeStock_117375434-1-scaled.jpeg17072560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-05-07 15:29:342018-05-07 15:29:34BARE Shares – What Is Customer Experience Technology?
It’s time to get your financial house in order. Spring — with new life popping up everywhere — is the source of many an impulse to start afresh. Now is a good time to evaluate things and make any necessary changes.
https://www.bareinternational.com/wp-content/uploads/2018/04/unnamed-file-1.jpg314797onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-04-23 14:02:172018-04-23 14:02:175 Ways to Spring Clean Your Finances
Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?
https://www.bareinternational.com/wp-content/uploads/2018/04/AdobeStock_196313960-1-scaled.jpeg10122560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-04-11 12:22:252018-04-11 12:22:25BARE Shares – Engaging Employees Starts with Remembering What Your Company Stands For.
We interviewed five of BARE’s Project Managers to see what their day-to-day looks like! Read on to see what it takes to juggle multiple projects and work with hundreds of people throughout the BARE community!
https://www.bareinternational.com/wp-content/uploads/2018/04/AdobeStock_182188781-1-scaled.jpeg16672560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-04-04 14:33:562018-04-04 14:33:56A DAY IN THE LIFE OF A BARE INTERNATIONAL PROJECT MANAGER
As we mentioned in a previous blog post on healthcare, it may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. Read more
https://www.bareinternational.com/wp-content/uploads/2018/04/AdobeStock_125717286-1.jpeg55727917onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-04-02 15:48:412018-04-02 15:48:41BARE Shares – Customer Service In Assisted Living, Homecare And Healthcare: The ‘Required Hospitality’ Difference
https://www.bareinternational.com/wp-content/uploads/2018/03/Screen-Shot-03-16-18-at-01.26-PM-1.png8421787onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-03-16 14:27:582018-03-16 14:27:58BARE Shares – Why You Don’t Need Luck in Customer Service.
Employees who are engaged significantly lower the risk of turnover for the company. As engaged employees are more invested in the success of the company they also become more loyal. That hasn’t stopped the topic being any less confusing. But engagement doesn’t have to be a mystery. Read more
https://www.bareinternational.com/wp-content/uploads/2018/03/AdobeStock_195102195-1-scaled.jpeg17092560onimodhttps://bareinter.wpenginepowered.com/wp-content/uploads/2026/02/BARE-ISO-Badge-2023-1.webponimod2018-03-12 16:16:312018-03-12 16:16:31BARE Shares – A $600 Billion Employee Engagement Problem Solved: Empathy
BARE Shares – What Does Real Omnichannel Service Look Like?
Omnichannel. Multichannel. Cross channel. What is the difference and which is more effective at engaging and delighting your customers? Here, BARE International shares an article by Brad Birnbaum for Forbes on What Does Real Omnichannel Service Look Like?
‘Omnichannel emerged as a term for B2C retailers, describing the ability for customers to have a consistent experience over traditional channels and new, information-rich digital channels. In the world of CX, it has come to mean that customers can move from channel of engagement to channel of engagement while always progressing along the customer journey. That means seamless journey continuity, from first touch to checkout, support, returns, and beyond.
There is a hierarchy of customer communication, and they mean different things for customers and agents…
Read more
BARE Shares – 5 Trends That Change The Way Your Customers Shop
Thanks to technology (define ‘Instagram-worthy’?), we see exponential change in what defines an ‘experience’ when you’re shopping. Here, BARE International shares an article by Harley Finkelstein for Forbes on 5 Trends That Change The Way Your Customer Shop
‘A few weeks ago, my wife pulled me into a big name department store to look for an engagement gift for a friend. I rarely set foot in department stores anymore and I thought the experience might be nostalgic, even fun. Within seconds I was full of regret. Trying to navigate floors and floors of haphazardly organized, uncurated stock in search of a specific product wasn’t just frustrating, it was defeating—second only to the difficulty in trying to flag down an actual salesperson to help us out.
There’s no excuse for a shopping experience like that any longer.’
Read more
BARE Shares – 2018 Memorial Day Facts
As we come upon a long weekend in the United States that is often synonymous with barbeques and retail sales, we at BARE remember and celebrate the service men and women who fought and continue to serve for our country. Our deepest gratitude for the ultimate sacrifice of our fallen heroes. BARE International shares an article and infographic from John S Kiernan of WalletHub on 2018 Memorial Day Facts.
Read more
BARE Shares – What Is Customer Experience Technology?
You may have heard the term Customer Technology being thrown around lately, and how it is changing the face of customer experience. Here, BARE International shares an article by Blake Morgan for Forbes on What Is Customer Experience Technology?
Read more
5 Ways to Spring Clean Your Finances
It’s time to get your financial house in order. Spring — with new life popping up everywhere — is the source of many an impulse to start afresh. Now is a good time to evaluate things and make any necessary changes.
Read more
BARE Shares – Engaging Employees Starts with Remembering What Your Company Stands For.
Businesses all over the world can do better at engaging employees at work. How can you establish a work environment that offers more than just a paycheck — the kind of place where every employee is motivated to give their best?
Read more
A DAY IN THE LIFE OF A BARE INTERNATIONAL PROJECT MANAGER
We interviewed five of BARE’s Project Managers to see what their day-to-day looks like! Read on to see what it takes to juggle multiple projects and work with hundreds of people throughout the BARE community!
Read more
BARE Shares – Customer Service In Assisted Living, Homecare And Healthcare: The ‘Required Hospitality’ Difference
As we mentioned in a previous blog post on healthcare, it may be hard for some people to think of patients as customers, but they definitely are. Providing great customer service at your medical practice boosts revenue and patient satisfaction. Read more
BARE Shares – Why You Don’t Need Luck in Customer Service.
It’s the luckiest weekend of the year! St. Patrick’s Day is enjoyed by millions across the globe tomorrow. Including us here at BARE International!
Read more
BARE Shares – A $600 Billion Employee Engagement Problem Solved: Empathy
Employees who are engaged significantly lower the risk of turnover for the company. As engaged employees are more invested in the success of the company they also become more loyal. That hasn’t stopped the topic being any less confusing. But engagement doesn’t have to be a mystery. Read more