Tag Archive for: Customer Experience

What is Mandela Day?

“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead.” – Nelson Mandela
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Six critical steps to stay relevant, valued and successful. Read more

There are many ways to gather information on your customer’s experience, but face-to-face interviews give an immediate and accurate opinion of how they truly feel about your company. Read more

BARE International, the most trusted name in customer experience research brings this week’s BARE Fact. Read more

BARE International shares an article by Eran Westman for Entrepreneur: ‘Core values should not have to change because the way we work has changed.’ Read more

Have you always wondered what it would be like to be a Mystery Evaluator? If you love to shop and know what great customer service looks like, it’s time to consider becoming a part of the BARE world! Read more

Today is National Workaholics Day. The definition of a workaholic is a person who compulsively works hard and long hours, according to encyclopedia.com. As devoted as the worker is, it can cause many problems such as some forms of stress, putting work before hobbies and exercise, and working so much it takes a toll on your health. With the potential for breakdowns, overworking can lead to very negative customer experience. Read more

BARE International shares an article by Indrek Vainu for  Venture BeatThe reality of automating customer service chat with AI today. Read more

BARE International shares an article by Giselle Abramovich for CMO5 Retailers That Have Made Experience Their Business. Read more

As businesses expand across the world, they often struggle to connect with customers in other countries. Language barriers and different cultural beliefs make this connection even harder. Keep reading to discover how your company can bridge this gap and establish a more familiar local relationship with customers from across the globe.

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