Are you unhappy at the current performance of your company? Are you experiencing a dip in sales and losing custom to your rivals? It’s time to gear up for a QA & Brand Audit as soon as possible. Read more
Tag Archive for: mystery audits
Are you keeping up with the trends and offering your customers have come to expect?
2017 saw a huge shift in the customer service world. The power now lies more or less entirely with the customer… they know what to expect, they know what they want and they won’t settle for anything less. And why should they? Here BARE International shares and article by Shep Hyken for Forbes on ‘Ten Customer Service And CX Predictions For 2018‘.