Entries by onimod

How Honest Should You Be In An Exit Interview?

Today is National Thomas Jefferson Day. This day honors the birth of the third President of The United States, who was born April 13, 1743. Jefferson once famously quoted “Honesty is the first chapter in the book of wisdom.” But is honesty really the best policy when it comes to the workplace?

BARE Industry Focus: Housing

Trying to attract a customer in a market saturated with agents can be a tough sell. A customer is more prone to sign with someone who has a passion, expertise and unique foothold with their interests in mind.

Achieving Lifetime Loyalty in the Gaming Industry

When it comes to customer service, it takes a complex strategy to be successful in the gaming industry. For example, keeping customers happy who have just dropped $1,000 in 30 minutes on BlackJack can present the ultimate challenge.