Welcome to The Customer Experience Nightmare where vampire-like companies drain the life from their beloved customers… Read more
Think fast! 70% of your customers say page load speed impacts buying decisions. Read more
If you think ‘CXR’ is a buzzword or marketing trend, think again.
To become an evaluator, you must be 21 years of age or older in the United States, or 18 years of age or older outside of the United States. You must also have established yourself as independent contractor. Here’s why being certified will help you make the most of your self-employment as a Mystery Evaluator.
As a business, your online reputation is incredibly precious. As more consumers rely on online research, your brand’s reputation can make or break your business.
Voice of Customer – or VOC – feedback provides our clients with credible insights from real people to help tell the stories of your customer base. Read more
Quirk’s Media writes, ‘There are many different ways to measure and gauge customer and user experience. Companies that specialize in CX and UX use a range of tools and methodologies – from more traditional methods like surveys to more tech-based techniques like eye-tracking and biometrics – to give insight into how to your users and customers interact with your brand, products and services and provide ways to improve those experiences.’
From our BARE family to yours: we hope you have been having a wonderful holiday season, and we wish you the very best in 2019 as we ring in the new year!
Happy Customer Experience Day from all of us at BARE International!
To celebrate, we wanted to share with you what CX means to us!