What 2020 Holds for the Customer Experience
What does the future of CX look like? As we enter a new decade, customer experience is firmly positioned as a competitive advantage and something most companies are prioritizing.
Entries by onimod
4 Omnichannel Mistakes to Avoid in Retail
With omnichannel selling, retailers need to focus on creating a united experience between online stores and the traditional brick-and-mortar store, providing a positive customer experience at every touchpoint throughout the customer journey.
Defining and Implementing the Digital Customer Experience
What exactly is ‘DIGITAL’ Customer Experience? Is it mobile? Apps? Social media? Here, BARE International breaks down all you need to know about incorporating a seamless digital experience for your customers in 2020.
Retail Technology Trends in 2020
With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways.
How Coupons and Promo Codes Improve Personalization
In a world where marketers get messages in front of millions of prospects with a simple click, the ability to make those offers feel personalized has become increasingly important. With personalized discounts, businesses can offer their customers more than a one-size-fits-all approach.
How Brick and Mortar Stores are Making a Comeback
For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times.
BARE SHARES: Dogs Helping Veterans & The Service Dogs Trained to Ease PTSD and More
BARE International’s local philanthropy, Veterans Moving Forward, and the American Kennel Club share the personal impact of therapy dogs for our military veterans.
Flexing Your Professional Reputation as a Mystery Evaluator
There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond.
Trick or Treat?! Check out BARE International’s Spooky Customer Experience Stats That Will Haunt You! (Infographic)
Welcome to The Customer Experience Nightmare where vampire-like companies drain the life from their beloved customers…
Breast Cancer Awareness Month: BARE International Survivors Share Their Personal Journeys.
In the month of October, many people are excited about the fall season and the upcoming holidays, showing colors of red, orange, and brown. Along with those traditional colors are shades of pink, to symbolize Breast Cancer Awareness Month (BCAM). For the entire month of October, the annual campaign increases awareness of breast cancer, supporting […]