De acuerdo con un informe de Zendesk, el 80% de los consumidores cambiarían de marca después de vivir varias experiencias negativas. ¿Qué es lo que diferencia a las compañías líderes de sus competidoras? BARE comparte un artículo de ITwareLatam. Leer más

Home and design

‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.

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customer-using-laptop

‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience — the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman for Forbes on how ‘CX will be the key brand differentiator by the end of 2020 – even more than price or product quality.’

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HOTELS, TRAVEL: HOW PRIVACY WILL BE THE NEW LUXURY THIS SUMMER

‘Many travel habits will morph as tourism slowly returns. But across all the trends experts point to, the one constant is the “p” word: Privacy. Have we all become semi-recluses through quarantine?’ BARE shares an article by Tamara Thiessen for Forbes about the upcoming changes for hotel stays and luxury travel.

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Trabajar desde casa

Todos tenemos días en los que nos falta motivación, no es el único, esto pasa. Incluso las personas más positivas y productivas tienen días como este. Rita, especialista en calidad de datos de BARE, comparte sus estrategias de supervivencia para llevar a cabo un trabajo remoto productivo, que sea agradable tener la oficina en casa y cómo mantenerse motivado hasta el final del día. Leer más

As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our known and current expertise. 

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Como compañía global, hemos estado activamente monitoreando todo lo relacionado a la pandemia desde fines de enero, cuando esto impactó a la oficina de BARE en China. Mientras el mundo continúa atravesando esta crisis, seguimos abiertos y disponibles a consultas en varios temas relacionados a las necesidades de sus negocios desde nuestro conocimiento y experiencia. Leer más

CX and Covid-19

As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers. Leer más

Digital Capture Research

You should always be observing and learning from your customers even in the digital world: Their habits, behavior, and feedback all measure the strength of your company’s relationship with its customers. If you’re not watching your customers, your competition is. Leer más

cafeterías en latinoamérica

Un estudio de mercado de BARE International sobre las cafeterías en Latinoamérica.  Analizamos el conocimiento y relevancia de las marcas en diferentes países y de manera general.

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Humanizing the Customer Experience

The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. Customers expect digital customer experiences (CX) by businesses not only integrated but also more advanced and secured. To avoid falling behind your competitors in the fast-moving experience economy, it’s critical you are able to humanize your customer experience also. Leer más

Company cultures in remote offices

Remote work is on the rise, therefore it’s critical for companies to figure out how to maintain positive company culture across the organization, regardless of the physical distance between team members.   Leer más

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