Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your business. But too often, businesses miss out on insights because they’re sending inadequate surveys. Read more

Brands will find huge differences across generations when it comes to customer loyalty. While Generation Z is complicated and demanding, they are maturing and have immense purchasing power. Is your company ready to win their advocacy? Read more

What does the future of CX look like? As we enter a new decade, customer experience is firmly positioned as a competitive advantage and something most companies are prioritizing. 
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There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond. Read more

Welcome to The Customer Experience Nightmare where vampire-like companies drain the life from their beloved customers… Read more

Think fast! 70% of your customers say page load speed impacts buying decisions. Read more

If you think ‘CXR’ is a buzzword or marketing trend, think again.

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To become an evaluator, you must be 21 years of age or older in the United States, or 18 years of age or older outside of the United States. You must also have established yourself as independent contractor. Here’s why being certified will help you make the most of your self-employment as a Mystery Evaluator.

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Customer experience today is changing radically: The recent NewUser report found that 85% of companies need to improve their customer experience, so how can you keep up to date with CX competition? Read more

As a business, your online reputation is incredibly precious. As more consumers rely on online research, your brand’s reputation can make or break your business.

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