https://www.bareinternational.com/wp-content/uploads/2020/08/Copy-of-CX-Factor-Headers-1.png 720 1280 Kristen https://www.bareinternational.com/wp-content/uploads/2017/03/mystery-shopping.png Kristen2020-08-17 09:15:522020-08-24 09:12:51CX-Factor, Part II: Uncover the Why through Empathy Mapping with VOC and Online Reputation [Replay]
On this webinar, we share:
- Discovering the WHY through empathy mapping, including a bonus FREE template available here [click]!
- Defining buyer personas in an ever-shifting economy.
- Uncovering knowledge through the effective use voice of customer and online reputation insights.