social media monitoring

BARE International shares an article by Blake Morgan for Forbes5 Fresh Examples of Customer Experience Innovation. Read more

customer research

BARE International shares an article by Eran Westman for Entrepreneur: ‘Core values should not have to change because the way we work has changed.’ Read more

secret shopping company

BARE International shares an article by Indrek Vainu for  Venture BeatThe reality of automating customer service chat with AI today. Read more

facilities audit

BARE International shares an article by Giselle Abramovich for CMO5 Retailers That Have Made Experience Their Business. Read more

customer surveys

Look out for the red, white, & blue today honoring Flag Day – commemorating the adoption of the flag of the United States of America in 1777. Read more

brand audit

BARE International shares an article by Annette Franz for Business2Community –How to Engage Employees in Your Customer Experience Strategy… Read more

secret shopping

BARE International shares an article by Micah Solomon for Forbes – In Customer Service, You’re Never Fully Dressed Without A Smile. Read more

regulatory compliance

How do you think YOUR customer service team would react to these two simple email questions?

1. Do you have a phone number I can call you on?

2. Where can I find pricing information on your website?

Here Shep Hyken for Forbes shares the SuperOffice benchmark results… Read more