BARE’s solution provided the data to support the market research partner company’s client with key analysis showing clearly actionable items, as well as specific areas to target for improvement of both individual staff members as well as team behaviors as a whole.
Once the new methodology was put into place, the data showed that submitted applications increased by more than 12% over a 90-day period. Additionally, the number of audits completed by BARE that were meeting 100% compliance increased by 7% during that time which clearly indicated that the targeted training was helping staff to follow correct procedures.
In order to ensure ongoing program success, BARE recommended that the clients assess field staff on a regular basis, with special focus on new employees. The global market research company partner then presented all solutions to their clients and to this date, BARE continues to provide the audits and analysis needed to guarantee a continued ROI.