Partner promotions to help you through coronavirus.
As the largest independent, global provider of customer journey research, mystery visits and evaluating services, our main goal remains to be available and provide the support you might need.
COVID-19 has shifted consumer shopping behaviors. It is time to re-think business and re-design methods of measuring success and ensuring quality, compliance, and training for front-line and essential teams.
Select a promotion below to discover more.
FREE Sanitary Self-Audits for Ongoing Business or Re-Opening Plan
BARE’s mobile and desktop-based technology facilitates self-audits by your own personnel. The customizable electronic checklist allows you to measure compliance both with standard and COVID related hygiene rules.
Through the end of June 2020, BARE’s Sanitary Self-Audits (both technology and questionnaire design) are offered FREE of charge.
FREE Mobile Training for Your Team
Now that most of the population is encouraged to work remotely, our exclusive partner MobieTrain offers its mobile training and communication platform for free until the end of May 2020.
MobieTrain lets you transfer knowledge effectively, through gamified learning apps, to large groups of remote employees. To get you started immediately, a few Fast Learning Tracks are ready and included with relevant topics such as key prevention tips against the spread of COVID-19, health and wellbeing.
Online Reputation: 50% OFF Daily Reviews
BARE’s Online Reputation tool provides you with a high volume of actionable feedback by real customers across multiple review and social media platforms including Yelp, Google, TripAdvisor, and more at a value.
Strengthen relationships with your customers and monitor feedback, allowing the resolution of issues quickly for unhappy customers.
From now through the end of June, we are now offering a 50% off discount on our Online Reputation tool, featuring DAILY INSIGHTS!
BARECOVERY: FREE or 50% OFF Set-Ups for Digital Mystery Visits
Check online ordering efficiency (optionally with home delivery or pick-ups and return), ease of live chat, customer service friendliness and knowledge. We evaluate the full omnichannel spectrum of digital touch points, from apps to e-commerce customer journeys. Leverage our global evaluator network for multi-language website evaluations and mystery calls.
Digital program set-up fee is waived for existing clients and discounted by 50% for new clients until the end of June 2020.
FREE 1 Hour Business Continuity Consultation
A free one-hour consultation to review your business needs and design a continuity plan based on current consumer habits and survival support mechanisms.
Our full BARECOVERY Suite offers solutions and tools, listed below, to help your business shift into digital adoption, so you don’t miss an opportunity to support and delight your customers.
Don’t know where to start? Fill out the form and take advantage of our FREE business strategy consultation.
Innovative insight solutions forever-changing consumer habits.
These solutions are available for shifting consumer behaviors. Examples include transitioning from on-site restaurant visits to pick-up and curbside deliveries and in-store mystery shopping to online e-commerce insights.
eCommerce & Web Support Insights
Evaluators mimic natural online shopping behaviors, including website inquiries and online chat.
Delivery & CurbsidePick-up Service Insights
Evaluators complete a pick-up or delivery scenario to measure customer experience and safety standards.
Offsite Mystery Shops:Phone Calls, Virtual Visits
Mystery calls can be made to individual locations or to your Customer Support Center, and/or an evaluator would participate in a virtual visit.
Evaluators visit ‘essential business’ locations, such as grocery and liquor stores, to provide insights on service, safety, and inventory knowledge.
Turnkey software solutions for survival strategies.
Turnkey solutions are best for compiling data that already exists, such as online reviews, and providing real-time, actionable insights.
Respond in real-time to all direct messages from multiple outlets: SMS, Facebook Messenger, and more.
Online Reputation: Social & Review Sites
Assess the strengths and weaknesses of your online reputation and/or your competitors using data from social and review websites.
While your team continues to evolve, utilize gamified training and surveys to gauge engagement and satisfaction.
Business Intelligence Reporting
Turn your data into insights and actionable steps towards customer loyalty and business growth.
“BARE provides tactical suggestions to streamline the shopper reports as well as strategic insights about the overall shopping experiences. Most importantly, they provide these services with attention to detail, deep professional knowledge, timeliness and good humor.”
Quantitative Research Lead, Analytics & Insight
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*Restrictions and Limitations apply.