{"id":15865,"date":"2017-05-15T07:37:03","date_gmt":"2017-05-15T07:37:03","guid":{"rendered":"https:\/\/bareint.wpenginepowered.com\/?page_id=15865\/"},"modified":"2019-11-05T16:48:56","modified_gmt":"2019-11-05T15:48:56","slug":"etude-de-cas-enquetes-de-satisfaction-clientele-dun-restaurant","status":"publish","type":"page","link":"https:\/\/www.bareinternational.com\/fr\/etude-de-cas-enquetes-de-satisfaction-clientele-dun-restaurant\/","title":{"rendered":"\u00c9tude de cas: Enqu\u00eates de Satisfaction Clientele d&rsquo;un Restaurant"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-av_section-904bb5ee42ac57043a00f017a7dcda7f main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_layout_row  avia-builder-el-first  clservices avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-15865'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c\">\n.flex_column.av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-b18ec1635791c30194c2fc90ea77ba9c av_one_half  avia-builder-el-1  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-6df1a37891edfb3e14b97a78224bda92\">\n#top .av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92{\npadding-bottom:0;\nfont-size:50px;\n}\nbody .av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92 .av-special-heading-tag{\nfont-size:50px;\n}\n.av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-6df1a37891edfb3e14b97a78224bda92 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-6df1a37891edfb3e14b97a78224bda92 av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first  av-thin-font av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >ETUDE DE CAS <strong>ENQUETE DE SATISFACTION CLIENTELE D\u2019UN RESTAURANT<\/strong><\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>En partenariat avec BARE, cette societ\u00e9 nationale a pu receuillir de pr\u00e9cieuses informations, exactement sur ce que ses clients trouvaient important.\u00a0 Ces commentaires ont servis \u00e0 la mesure quantitative du service et aux standards de la marque.<\/p>\n<p>Vous pouvez lire l&rsquo;\u00e9tude de cas ci-dessous ou t\u00e9l\u00e9charger la version PDF \u00e0 droite.<\/p>\n<\/div><\/section><br \/>\n<div  class='togglecontainer av-av_toggle_container-ae92349136806bb0fea451f1df9a21af  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last ' >\n<section class='av_toggle_section av-av_toggle-90a40ce6fd92bea3887ed3f2fec9badf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"D\u00e9fi Client\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : D\u00e9fi Client\" data-aria_expanded=\"Cliquez pour r\u00e9duire : D\u00e9fi Client\">D\u00e9fi Client<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;' ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Une societ\u00e9 nationale de restaurant, avec plusieurs marques, recevait des informations mitig\u00e9es de leurs enqu\u00eates directes de satisfaction client\u00e8le.\u00a0 Dans l&rsquo;ensemble, la satisfaction avait baiss\u00e9, mais les courbes de tendances ne correspondaient pas \u00e9troitement aux r\u00e9sultats du programme de visites myst\u00e8res. L&rsquo;indice d&rsquo;exp\u00e9rience \u00ab\u00a0Voix du Client\u00a0\u00bb et les r\u00e9sultats des visites myst\u00e8res ont mis en avant de graves lacunes dans les principaux indicateurs de performance qui inclus le temps d&rsquo;attente, le service et la qualit\u00e9 des repas.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-36bfc688b330f10d2fef86dd656d417a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Solution\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Solution\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Solution\">Solution<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Apr\u00e8s avoir analys\u00e9 le programme actuel du Client, BARE a con\u00e7u une methode \u00e0 360\u00b0 qui traite les r\u00e9sultats des feedback directs des clients et le design du questionnaire de visite myst\u00e8re. En premier lieu, BARE a configur\u00e9 l&rsquo;outil d&rsquo;enregistrement vocal des feedback des clients et l&rsquo;outil d&rsquo;enqu\u00eate en ligne afin de permettre une analyse plus approfondie de tout probl\u00e8me. Ont \u00e9t\u00e9 ajout\u00e9s : une zone d\u00e9di\u00e9e \u00e0 l&rsquo;enregistrement des commentaires, une notification \u00e0 la direction en cas de probl\u00e8me et la validation par le client via un num\u00e9ro unique. BARE a mis en place une \u00e9quipe sp\u00e9cifique qui puisse contacter les clients qui ont indiqu\u00e9 dans leurs commentaires qu&rsquo;ils souhaitaient parler d&rsquo;avantage de leur exp\u00e9rience. Les interviewers de Bare ont ainsi pu d\u00e9couvrir les \u00ab\u00a0r\u00e9els\u00a0\u00bb probl\u00e8mes et cela a aid\u00e9 \u00e0 identifier ce qui comptait v\u00e9ritablement pour les clients.<\/p>\n<p>Les informations ont ensuite \u00e9t\u00e9 utilis\u00e9es pour concevoir un meilleur programme de visite myst\u00e8re, se basant sur les caract\u00e9ristiques sp\u00e9cifiques et les comportements identifi\u00e9s comme important par les clients. Une fois les visites myst\u00e8res mieux ajust\u00e9es, le Client a pu utiliser les r\u00e9sultats afin d&rsquo;augmenter l&rsquo;efficacit\u00e9 des standards et des formations.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-ee2b6b750735522986f7d4b226de8d40'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"R\u00e9sultats\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : R\u00e9sultats\" data-aria_expanded=\"Cliquez pour r\u00e9duire : R\u00e9sultats\">R\u00e9sultats<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>En partenariat avec BARE, cette societ\u00e9 nationale a pu receuillir de pr\u00e9cieuses informations, exactement sur ce que ses clients trouvaient important. Ces commentaires ont servis \u00e0 la mesure quantitative du service et aux standards de la marque. En continuant d&rsquo;utiliser la m\u00e9thode \u00e0 360\u00b0, le Client est maintenant en mesure de se concentrer sur ce qu&rsquo;attendent les clients et dans quelle mesure ces attentes diff\u00e8rent de leur exp\u00e9rience lors de la visite myst\u00e8re.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14315 aligncenter\" src=\"https:\/\/bareinter.wpenginepowered.com\/wp-content\/uploads\/2017\/04\/national-restaurant-company.png\" alt=\"national restaurant company\" width=\"691\" height=\"233\" srcset=\"https:\/\/www.bareinternational.com\/wp-content\/uploads\/2017\/04\/national-restaurant-company.png 691w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2017\/04\/national-restaurant-company-300x101.png 300w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2017\/04\/national-restaurant-company-450x152.png 450w\" sizes=\"auto, (max-width: 691px) 100vw, 691px\" \/><\/p>\n<p><em>Le personnel est form\u00e9 et \u00e9valu\u00e9 en se basant sur les standards qui constituent la satisfaction client\u00e8le. La perception g\u00e9n\u00e9rale du professionalisme du personnel, les niveaux de service et la qualit\u00e9 des repas continuent de s&rsquo;am\u00e9liorer. BARE a aid\u00e9 ce client \u00e0 \u00e9tablir des standards de service qui cr\u00e9ent une atmosph\u00e8re positive dans les restaurants avec un nouveau plan de r\u00e9compense du personnel bas\u00e9 sur les r\u00e9sultats des VOC et des visites myst\u00e8res. Les notes de satisfaction clients continuent \u00e0 s&rsquo;am\u00e9liorer dans tous les restaurants.<\/em><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a\">\n.flex_column.av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a{\nborder-width:1px;\nborder-color:#e1e1e1;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:18px 18px 18px 18px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-c3d8615be13bf63739bfe273bc14131a av_one_fourth  avia-builder-el-5  el_after_av_one_half  el_before_av_one_fourth  flex_column_div avia-full-contain  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-849d88c240ed4fcc4afc051d25581840\">\n#top .av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840{\npadding-bottom:20px;\nfont-size:20px;\n}\nbody .av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840 .av-special-heading-tag{\nfont-size:20px;\n}\n.av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-849d88c240ed4fcc4afc051d25581840 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-849d88c240ed4fcc4afc051d25581840 av-special-heading-h3 blockquote modern-quote  avia-builder-el-6  el_before_av_image  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >ETUDE DE CAS: ENQUETE DE SATISFACTION CLIENTELE RESTAURANT<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-86ca690e65f1e8a2d5266e015b8d6422\">\n.avia-image-container.av-av_image-86ca690e65f1e8a2d5266e015b8d6422 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-86ca690e65f1e8a2d5266e015b8d6422 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-86ca690e65f1e8a2d5266e015b8d6422 av-styling-no-styling avia-align-center  avia-builder-el-7  el_after_av_heading  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-22028 avia-img-lazy-loading-not-22028 avia_image ' src=\"https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-300x200.jpeg\" alt='' title='business hand pushing service satisfaction on virtual screen'  height=\"200\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-300x200.jpeg 300w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-768x512.jpeg 768w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-1030x687.jpeg 1030w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-1500x1000.jpeg 1500w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-705x470.jpeg 705w, https:\/\/www.bareinternational.com\/wp-content\/uploads\/2016\/11\/AdobeStock_92218987-450x300.jpeg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-ee2847e2e025ce3d30801259a03f9fd4\">\n#top .hr.hr-invisible.av-av_hr-ee2847e2e025ce3d30801259a03f9fd4{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-av_hr-ee2847e2e025ce3d30801259a03f9fd4 hr-invisible  avia-builder-el-8  el_after_av_image  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\"><a href=\"https:\/\/bareinter.wpenginepowered.com\/wp-content\/uploads\/2017\/05\/Case-Study-NatlRestCo_CSAT.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">TELECHARGER ENQUETE DE SATISFACTION CLIENTELE RESTAURANT<\/a><\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-av_hr-e5e3f7464cccd73fa04fafda8a8436bb hr-short  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\"><a href=\"https:\/\/www.bareinternational.com\/case-studies\/\">VOIR D&rsquo;AUTRES \u00c9TUDES DE CAS<\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-4ffd79c69d8deaf3785d3f08c0a9d1f3\">\n.flex_column.av-av_one_fourth-4ffd79c69d8deaf3785d3f08c0a9d1f3{\nborder-width:1px;\nborder-color:#e1e1e1;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:18px 18px 18px 18px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-4ffd79c69d8deaf3785d3f08c0a9d1f3 av_one_fourth  avia-builder-el-12  el_after_av_one_fourth  avia-builder-el-last  flex_column_div avia-full-contain  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d\">\n#top .av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d{\npadding-bottom:0;\nfont-size:20px;\n}\nbody .av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d .av-special-heading-tag{\nfont-size:20px;\n}\n.av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-35b7d5d8e44beb01d8412ec91b6d8d9d av-special-heading-h3 blockquote modern-quote  avia-builder-el-13  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >CONSULTATION DE L\u2019HORAIRE A POUR VOTRE ENTREPRISE<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-35972167d9f102c5ddaec0c531c98b9e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Vous pouvez et devriez, voir votre entreprise \u00e0 travers les yeux de vos clients. La recherche d&rsquo;exp\u00e9rience client de BARE peut vous fournir des donn\u00e9es critiques pour prendre des d\u00e9cisions commerciales significatives.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_iconlist-3fe148df730d175c04e66f07919790bd\">\n#top .avia-icon-list-container.av-av_iconlist-3fe148df730d175c04e66f07919790bd .iconlist_icon{\ncolor:#d63e2d;\nfont-size:20px;\n}\n#top .avia-icon-list-container.av-av_iconlist-3fe148df730d175c04e66f07919790bd .iconlist_icon svg:first-child{\nstroke:#d63e2d;\nfill:#d63e2d;\nheight:20px;\nwidth:20px;\n}\n#top #wrap_all .avia-icon-list-container.av-av_iconlist-3fe148df730d175c04e66f07919790bd .av_iconlist_title{\nfont-size:20px;\n}\n<\/style>\n<div  class='avia-icon-list-container av-av_iconlist-3fe148df730d175c04e66f07919790bd  avia-builder-el-15  el_after_av_textblock  el_before_av_button '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-small av-av_iconlist-3fe148df730d175c04e66f07919790bd avia-iconlist-animate'>\n<li><div class='iconlist_icon av-av_iconlist_item-aef0463591aae97b5caf2f90d2d3a9c3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Consultation gratuite *\"><div class='av_iconlist_title iconlist_title_small  '  itemprop=\"headline\" >Consultation gratuite *<\/div><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-av_button-7f34753ff3a33ccc15daad522dbfafbb-wrap avia-button-center  avia-builder-el-16  el_after_av_iconlist  el_before_av_textblock '><a href='https:\/\/www.bareinternational.com\/fr\/demandez-un-devis\/'  class='avia-button av-av_button-7f34753ff3a33ccc15daad522dbfafbb av-link-btn avia-icon_select-yes-right-icon avia-size-large avia-position-center av-icon-on-hover avia-color-theme-color'   aria-label=\"Demander un devis\"><span class='avia_iconbox_title' >Demander un devis<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue879' data-av_iconfont='entypo-fontello' ><\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-18475e78558381c9fa198e5783f8829d\">\n#top .av_textblock_section.av-av_textblock-18475e78558381c9fa198e5783f8829d .avia_textblock{\nfont-size:10px;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-18475e78558381c9fa198e5783f8829d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>* Restrictions et limitations s&rsquo;appliquent.<\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-av_layout_row-caf1f26e08707a2ebe9176b630e736c2 entry-content-wrapper main_color av-flex-cells  avia-builder-el-18  el_after_av_section  avia-builder-el-last  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_cell_one_third-e0b12a0d38574f55d296603f5bb31e09\">\n.flex_cell.av-av_cell_one_third-e0b12a0d38574f55d296603f5bb31e09{\nvertical-align:middle;\nbackground-color:#da291c;\n}\n.responsive #top #wrap_all .flex_cell.av-av_cell_one_third-e0b12a0d38574f55d296603f5bb31e09{\npadding:50px 50px 50px 50px !important;\n}\n<\/style>\n<div class='flex_cell av-av_cell_one_third-e0b12a0d38574f55d296603f5bb31e09 av-gridrow-cell av_one_third no_margin  avia-builder-el-19  el_before_av_cell_one_third  avia-builder-el-first  content-align-middle avia-full-stretch'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_animated_numbers-d7076efd45b54cd2ad53bebca2511f74\">\n.avia-animated-number.av-av_animated_numbers-d7076efd45b54cd2ad53bebca2511f74 .avia-animated-number-icon.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top .avia-animated-number.av-av_animated_numbers-d7076efd45b54cd2ad53bebca2511f74 .avia-animated-number-title{\nfont-size:50px;\ncolor:#ffffff;\n}\n#top .avia-animated-number.av-av_animated_numbers-d7076efd45b54cd2ad53bebca2511f74 .avia-animated-number-content{\nfont-size:22px;\n}\n<\/style>\n<div  class=\"avia-animated-number av-av_animated_numbers-d7076efd45b54cd2ad53bebca2511f74 av-force-default-color avia_animate_when_visible  avia-builder-el-20  avia-builder-el-no-sibling  avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"150\" data-start_from=\"0\">150<\/span><span class=\"avia-no-number\"> Pays<\/span><\/strong><div class=\"avia-animated-number-content\"><p>dans le r\u00e9seau de BARE<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077\">\n.flex_cell.av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077{\nvertical-align:middle;\nbackground-color:#ff9e1b;\n}\n.responsive #top #wrap_all .flex_cell.av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077{\npadding:50px 50px 50px 50px !important;\n}\n<\/style>\n<div class='flex_cell av-av_cell_one_third-cd23fdc82ac140e61d64f63b27d15077 av-gridrow-cell av_one_third no_margin  avia-builder-el-21  el_after_av_cell_one_third  el_before_av_cell_one_third  content-align-middle avia-full-stretch'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k2m1392h-cafd5753db4ad8eb4869f4b0706aaf40\">\n.avia-animated-number.av-k2m1392h-cafd5753db4ad8eb4869f4b0706aaf40 .avia-animated-number-icon.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top .avia-animated-number.av-k2m1392h-cafd5753db4ad8eb4869f4b0706aaf40 .avia-animated-number-title{\nfont-size:50px;\ncolor:#ffffff;\n}\n#top .avia-animated-number.av-k2m1392h-cafd5753db4ad8eb4869f4b0706aaf40 .avia-animated-number-content{\nfont-size:22px;\n}\n<\/style>\n<div  class=\"avia-animated-number av-k2m1392h-cafd5753db4ad8eb4869f4b0706aaf40 av-force-default-color avia_animate_when_visible  avia-builder-el-22  avia-builder-el-no-sibling  avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"10\" data-start_from=\"0\">10<\/span><span class=\"avia-no-number\"> bureaux<\/span><\/strong><div class=\"avia-animated-number-content\"><p>dans le monde<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_cell_one_third-c703b13345664433a2acd0a08f527a49\">\n.flex_cell.av-av_cell_one_third-c703b13345664433a2acd0a08f527a49{\nvertical-align:middle;\nbackground-color:#7474c1;\n}\n.responsive #top #wrap_all .flex_cell.av-av_cell_one_third-c703b13345664433a2acd0a08f527a49{\npadding:50px 50px 50px 50px !important;\n}\n<\/style>\n<div class='flex_cell av-av_cell_one_third-c703b13345664433a2acd0a08f527a49 av-gridrow-cell av_one_third no_margin  avia-builder-el-23  el_after_av_cell_one_third  avia-builder-el-last  content-align-middle avia-full-stretch'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_animated_numbers-f70f5b8fe6aa45b63181ba72941a97c9\">\n.avia-animated-number.av-av_animated_numbers-f70f5b8fe6aa45b63181ba72941a97c9 .avia-animated-number-icon.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top .avia-animated-number.av-av_animated_numbers-f70f5b8fe6aa45b63181ba72941a97c9 .avia-animated-number-title{\nfont-size:50px;\ncolor:#ffffff;\n}\n#top .avia-animated-number.av-av_animated_numbers-f70f5b8fe6aa45b63181ba72941a97c9 .avia-animated-number-content{\nfont-size:22px;\n}\n<\/style>\n<div  class=\"avia-animated-number av-av_animated_numbers-f70f5b8fe6aa45b63181ba72941a97c9 av-force-default-color avia_animate_when_visible  avia-builder-el-24  avia-builder-el-no-sibling  avia-color-font-custom \" data-timer=\"3000\"><strong class=\"heading avia-animated-number-title\"><span class=\"avia-single-number __av-single-number\" data-number_format=\"\" data-number=\"500000\" data-start_from=\"0\">500000<\/span><span class=\"avia-no-number\"> \u00e9valuateurs<\/span><\/strong><div class=\"avia-animated-number-content\"><p>\u00e0 travers le monde<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15865","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/pages\/15865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/comments?post=15865"}],"version-history":[{"count":0,"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/pages\/15865\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bareinternational.com\/fr\/wp-json\/wp\/v2\/media?parent=15865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}