Challenge

My customers share their experiences through social media.
How can I turn conversation into sales?

We Can Show You

Challenge

My associates don’t understand my brand.
As a result, passion is lacking. What can I do?

We Can Help

Challenge

Execution isn’t where it needs to be, and
margins are under pressure.

Let Us Show You What’s Next

The BARE Process

service-text

Excellent
Customer Experience

A customized formula of mystery calling and shopping, in-store and online audits, e-mailing, and mystery leads reveals how well your employees were trained and brand standards are executed.

Operational
Excellence

Measures operational efficiency and opportunities at customer touch points. The result is a consistent, high-quality evaluation of your employees’ performance relative to the benchmarks set by your executives.

Employee
Commitment

Find out how committed employees are and whether they care about your concept with targeted workshops, mystery shopping, focus groups, commitment surveys, and in-depth interviews

Customer
Satisfaction

Demystify customer satisfaction, expectations, and un-aided promotion with exit interviews, social media scans, real time interaction monitoring, and online satisfaction surveys.

Our Services

Operational Excellence

A customized formula of mystery visits and calls, in-store and online audits, e-mailing, and mystery leads reveals how well your employees were trained and brand standards are executed.

Employee Commitment

Find out how committed employees are and whether they care about your concept with targeted workshops, mystery shopping, focus groups, commitment surveys, and in-depth interviews.

Customer Satisfaction

Demystify customer satisfaction, expectations, and unaided recall with exit interviews, social media scans, real time interaction monitoring, and online satisfaction surveys.

Data Analysis Toolkit

Data analysis – key insight isolation, multivariate findings, customized dashboards, and visual storytelling – expose the drivers and relationships to fundamentally improve your business.

Reporting Capabilities

BARE’s APOLLO system allows you to view data gathered from your customized research programs any time through a user friendly online portal, accessible from any location.

Every 2 minutes, a BARE evaluation or audit is completed. BARE reveals answers for companies across 12 industries in more than 149 countries around the world. As a global leader, we understand the unique challenges and nuances of your business and can tailor solutions to fit distinct needs.

With its most recent automotive partner, BARE recruited evaluators who represented the actual customer profiles and trained them to understand the specific products of the client and its top three competitors. Within the first year of evaluation and subsequent improvements based on key findings, our client saw a 23% increase in overall customer experience and an increase in sales volumes.

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