Frequently Asked Questions (FAQ)

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WHAT IS A MYSTERY SHOPPER?

HOW COULD I BECOME A MYSTERY SHOP EVALUATOR?

DOES IT COST ANYTHING TO REGISTER?

HOW SOON CAN I START CONDUCTING EVALUATIONS?

WHERE WILL I BE DOING EVALUATIONS?

HOW WOULD I FIND OUT ABOUT OPPORTUNITIES?

IF I OFFER TO DO A PROJECT, HOW LONG DOES IT TAKE TO GET A RESPONSE?

HOW MANY PROJECTS CAN I HAVE AT ONE TIME?

IF I COMMIT TO A PROJECT BUT HAVE AN UNEXPECTED EMERGENCY, WHAT SHOULD I DO?

DO YOU RATE THE PERFORMANCE OF EVALUATORS?

HOW MUCH WILL I BE PAID FOR MY WORK?

HOW LONG DOES IT TAKE TO BE PAID MY FEES?

WHAT ARE THE TERMS AND CONDITIONS TO BE A BARE EVALUATOR?

WHAT IS A MYSTERY SHOPPER?

A mystery evaluator is an evaluation service professional who acts like an undercover agent. A typical project involves the evaluation of one of our client’s businesses through in-person visits, telephone calls, web based inquiries, or other means. Typically the evaluator provides his/her objective feedback about the greeting and attitude of store employees, the employee’s knowledge of products and services, and the location’s appearance and product selection. Each project is different because BARE International’s clients all have different needs with their programs. When given a specific project, the evaluator is given a briefing on that particular client’s goals and objectives, including any special requirements the client has communicated to us.

HOW COULD I BECOME A MYSTERY SHOP EVALUATOR?

Individuals age 21 or over (18 or older outside of the US) who have established themselves as independent evaluation service professionals are eligible to perform BARE International projects. To accomplish this, we first recommend that you obtain a tax id number from the IRS. You may either create a business or simply use your own name. The process is simple, fast, and free. By establishing yourself as an independent professional in this manner, you are working for yourself and therefore able to market your services to other mystery shopping companies as you desire.

Once you establish your independent business, you should register your services with BARE International in order to receive notices about upcoming opportunities. To register with BARE, you will complete an online registration and agree to BARE’s working relationship terms and conditions.

DOES IT COST ANYTHING TO REGISTER?

No. There are no fees to register your services with BARE. In fact, If you see offers from other organizations stating that there is a fee to sign up with them in order to get mystery shops, BEWARE. This is not an accepted or standard practice for legitimate companies like BARE.

HOW SOON CAN I START CONDUCTING EVALUATIONS?

As soon as your registration is complete, you can log into our site and check the Project Board for any available projects. Be aware that projects usually have firm deadlines, so be sure to read all the details before offering to do projects that interest you.

WHERE WILL I BE DOING EVALUATIONS?

Our clients represent a wide range of industries and locations and have needs across the USA and globally. It is likely you will find opportunities near you. As an independent professional, you control where and how often you evaluate.

HOW WOULD I FIND OUT ABOUT OPPORTUNITIES?

If you elect in your Evaluator Profile to “Get Project Offer Emails” we will generally send you emailed alerts about available projects in your area. You can also search the Project Board by zip code, state, and country to find opportunities. The Project Board will always have the most up-to-date listing of opportunities across the globe.

IF I OFFER TO DO A PROJECT, HOW LONG DOES IT TAKE TO GET A RESPONSE?

We process offers for projects on a daily basis. You should receive a confirmation via email within 48 hours or so if your bid was accepted. Check your email often!

HOW MANY PROJECTS CAN I HAVE AT ONE TIME?

As an independent evaluator, this is really up to you. We always communicate to you what our clients expect in terms of quality reports and project timeliness. If their expectations are not met by a particular evaluator, we reserve the right to go with another one.

IF I COMMIT TO A PROJECT BUT HAVE AN UNEXPECTED EMERGENCY, WHAT SHOULD I DO?

Contact the Project Manager in charge of that project as soon as you possible can so that another evaluation service professional can be located to take the work.

DO YOU RATE THE PERFORMANCE OF EVALUATORS?

Sort of. We rate each project as it comes in on a scale from 1 to 10 (10 being the highest) against the expectations of the client. This is our own system for determining which evaluators we can count on to deliver the best products for our clients. Evaluators who consistently produce high quality work are in the highest demand.

HOW MUCH WILL I BE PAID FOR MY WORK?

BARE pays out a wide range of fees for projects performed by evaluators. Most evaluators take between $5-$35 per project depending on the scope, difficulty, and time commitment involved in each project. Our clients typically have a fee range in mind for their projects. Their proposed fees – which evaluators may accept or decline – are communicated to the evaluator community via the project board. Earnings are therefore under the control of the individual evaluator.

HOW LONG DOES IT TAKE TO BE PAID MY FEES?

USA/CANADA – Fees for services performed and reimbursement for allowable expenses will be distributed by mailed paper check or electronic payment on approximately the 16th of the month following the month in which projects were properly completed and received according to project requirements. Please note that the maximum allowable electronic payment is $500.00. For amounts that exceed that, a mailed paper check will be issued.  Evaluators who opt for mailed paper checks should allow sufficient time for the postal service to deliver from Virginia (3-14 business days is recommended depending on your location).

If you are expecting a mailed paper check and do not receive it after waiting sufficient time, please report the lost check to us as soon as possible at payoutinquiry@bareinternational.com and ALWAYS within 90 days of the date you were expecting it. If you believe your check has been lost in the mail, it can be re-issued right away for a $30 stop-payment fee (usually deducted from the reissued check), or you may opt to wait for the check to become invalid (six months) and it will be reissued to you with no fee.

Finally, we would like to remind you that we have an electronic payment option available that avoids all possibility of paper checks being lost in the mail. To enroll in electronic payments, please go to the “Additional Information” section in your evaluator profile and enter the information for the bank account you would like to use to receive your payments. Your account information is highly secure and is used for no other reason than to make payment.  Please ensure that you have completed your Shopper Profile and remember to keep it updated in the event that any of the information changes.

ALL OTHER COUNTRIES – Fees for services performed and reimbursement for allowable expenses will be distributed by bank transfer or other method (which at our option is deemed to be the most cost effective and efficient method) on approximately the 20th of the month following the month in which projects were properly completed and received according to project requirements.  Please ensure that you have completed the Payment Details section of your Extended Shopper Profile and remember to keep it updated in the event that any of the information changes.

FOR ALL PAYMENT TRANSACTIONS – As a courtesy, a notification of payment is sent to the email address on record in the Evaluator’s profile. This notification lists the specific Projects(s) included in the payment and the amount of Fees and/or Reimbursements paid. This notification should be checked carefully and any discrepancies reported as soon as possible.  If you have any questions about payment for the individual projects listed please contact your Project Manager  If you have any questions  about the payment transaction itself, please contact the appropriate individual mentioned in the email.

For all payments, the deadline is ninety (90) days from the date of issue (or date of expected receipt) to report any discrepancies. We regret we are unable to investigate payment issues that are more than ninety (90) days old.

WHAT ARE THE TERMS AND CONDITIONS TO BE A BARE EVALUATOR?
Please click here to read our Independent Contractor Agreement.