Frequently Asked Questions (FAQ)
A mystery evaluator is an evaluation service professional who acts like an undercover agent. A typical project involves the evaluation of one of our client’s businesses through in-person visits, telephone calls, web based inquiries, or other means. Typically the evaluator provides his/her objective feedback about the greeting and attitude of store employees, the employee’s knowledge of products and services, and the location’s appearance and product selection. Each project is different because BARE International’s clients all have different needs with their programs. When given a specific project, the evaluator is given a briefing on that particular client’s goals and objectives, including any special requirements the client has communicated to us.
Individuals age 21 or over (18 or older outside of the US) who have established themselves as independent evaluation service professionals are eligible to perform BARE International projects. To accomplish this, we first recommend that you obtain a tax id number from the IRS. You may either create a business or simply use your own name. The process is simple, fast, and free. By establishing yourself as an independent professional in this manner, you are working for yourself and therefore able to market your services to other mystery shopping companies as you desire.
Once you establish your independent business, you should register your services with BARE International in order to receive notices about upcoming opportunities. To register with BARE, you will complete an online registration and agree to BARE’s working relationship terms and conditions.
No. There are no fees to register your services with BARE. In fact, If you see offers from other organizations stating that there is a fee to sign up with them in order to get mystery shops, BEWARE. This is not an accepted or standard practice for legitimate companies like BARE.
As soon as your registration is complete, you can log into our site and check the Project Board for any available projects. Be aware that projects usually have firm deadlines, so be sure to read all the details before offering to do projects that interest you.
Our clients represent a wide range of industries and locations and have needs across the USA and globally. It is likely you will find opportunities near you. As an independent professional, you control where and how often you evaluate.
If you elect in your Evaluator Profile to “Get Project Offer Emails” we will generally send you emailed alerts about available projects in your area. You can also search the Project Board by zip code, state, and country to find opportunities. The Project Board will always have the most up-to-date listing of opportunities across the globe.
We process offers for projects on a daily basis. You should receive a confirmation via email within 48 hours or so if your bid was accepted. Check your email often!
As an independent evaluator, this is really up to you. We always communicate to you what our clients expect in terms of quality reports and project timeliness. If their expectations are not met by a particular evaluator, we reserve the right to go with another one.
Contact the Project Manager in charge of that project as soon as you possible can so that another evaluation service professional can be located to take the work.
Sort of. We rate each project as it comes in on a scale from 1 to 10 (10 being the highest) against the expectations of the client. This is our own system for determining which evaluators we can count on to deliver the best products for our clients. Evaluators who consistently produce high quality work are in the highest demand.
BARE pays out a wide range of fees for projects performed by evaluators. Most evaluators take between $5-$35 per project depending on the scope, difficulty, and time commitment involved in each project. Our clients typically have a fee range in mind for their projects. Their proposed fees – which evaluators may accept or decline – are communicated to the evaluator community via the project board. Earnings are therefore under the control of the individual evaluator.
BARE pays fees on a 30-day net cycle. Checks are usually cut between the 15th and 20th of each month and electronic payments (if the evaluator opts for those) are sent at approximately the same time. One payment is usually issued to an evaluator for all services rendered during the previous month. Emailed payment notices are sent to evaluators a few days in advance of payment; these notices should be checked carefully and any discrepancies reported as soon as possible. Should you discover a payment discrepancy, please report this to email@example.com.
Evaluators who opt for mailed checks should allow sufficient time for the postal service to deliver from Virginia (3-14 business days is recommended depending on your location). If you are expecting a mailed check and do not receive it after waiting sufficient time, please report the lost check to us as soon as possible at firstname.lastname@example.org and ALWAYS within 90 days of the date you were expecting it. If you believe your check has been lost in the mail, it can be re-issued right away for a $30 stop-payment fee (usually deducted from the reissued check), or you may opt to wait for the check to become invalid (six months) and it will be reissued to you with no fee.
For either electronic or mailed payments, the deadline is ninety (90) days from the date of issue (or date of expected receipt) to report any discrepancies. We regret we are unable to investigate payment issues that are more than ninety (90) days old.
Finally, we would like to remind you that we have an electronic payment option available that avoids all possibility of checks being lost in the mail. This works very similar to the “direct deposit” you may have through your employer. To enroll in electronic payments, please go to the “Additional Information” section in your evaluator profile and enter the information for the bank account you would like to use to receive your payments. Your account information is highly secure and is used for no other reason than to pay your fees.