Gaming and Leisure

For many years, BARE International has supported the Gaming and Leisure Industries by providing management professionals with the information they need to increase guest loyalty, improve employee commitment, and add value to the recreational services they offer. Our quality customer-satisfaction programs are designed on two decades of hospitality experience.

BARE uses leading industry trainers and seasoned Mystery Guests to visit all areas of an entertainment client's facility. In a Casino visit, this includes: Food & Beverage staff, Game Dealers, Slot Staff, Pit Management, Cage & Cashier staff, Player Club Services & Development, and Concierge services. The resulting reports help clients meet and exceed operational and training goals.

BARE will customize the following services to develop innovative solutions for you:

• Mystery Guest Visits
• Employee Reward and Incentive Programs
• In-person Customer Satisfaction Surveys
• Employee Surveys
• Auditing Services including Responsible Gaming Audits
• Competitor Mystery Guest visits
• Integrity and Cleanliness Surveillance Audits
• Interactive-voice-response Phone Surveys
• Video-enhanced Employee Training

For more information, please contact:
BAREcorporate@bareinternational.com
Michael Bare, President
800-296-6699 x 3131